Refuge du Montenvers

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The refuge cancelled our booking on the day. This might be ok for a normal hotel but when the hotel is in the middle of a mountain, only accessible by a 2.5 hour hike (or a tiny train that is on strike - it’s France after all) then it is simply unacceptable to let your guests arrive at the door tired, hungry & thirsty to see a sign that says ‘sorry we’re closed, we tried to contact you’. We had indeed received a message from the hotel that morning but it confirmed that, despite the train strike, the hotel remains open if you are happy to walk. We had always planned to hike so we set off as normal, paying 85 euros for the cable car up. A few hours later they sent 1 further email to cancel the booking completely but of course we were already up the mountain & didn’t see it. No phone calls or voicemails (except from Expedia, later that evening) so they let us hike for hours, not knowing the hotel was closed. In the end, we had no choice but to hike all the way back down the mountain with blisters on our feet, no food & no water because of course we had not planned for such a long hike all in 1 day. We had booked half board & this hotel isn’t cheap compared to a typical refuge! Absolutely disappointed. Not even a follow up email to apologise, just a request for a review. Charming

This hotel was a one of a kind experience!

Insane views, a spot that really slows you down and shuts out the outside world!

A beautiful old hotel in an outstanding location. Second time visiting, will definitely be back. Staff were all awesome. Thanks

Très belle de

Staying in a hotel in the mountains above Chamonix, accessible only by a quaint train (30 minutes) where you can go on incredible hikes or just relax on the patio and stare at the glorious mountains... well, it doesn't get better than that. Everyone on the staff was attentive and nice, and the family room was perfect for my husband, myself, and our teenage daughter (who got her own space). We loved it!!

What an amazing hotel. Amazing location. Definitely would go again

The wait staff was incredibly helpful and generous to us. We appreciated their assistance and making our two days there memorable.

A historical hotel with excellent food. Love the hotel dogs( love to play stick) and the feline friend in the dinning area. The view from the room are wow. Would i be back? Yes.

Our stay at Montenvers was great. The hotel appearred lovingly restored to it's original glory. It was a realitively easy and comfortable way to immerse in some of the most beautiful mtns in the world. The food was very good. The views from our room of the glacier and mtns were fantastic.