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Hoshino Resorts KAI Matsumoto 






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With a stay at Hoshino Resorts KAI Matsumoto in Matsumoto (Asama Onsen), you'll be steps from Asama Hot Spring and a 4-minute drive from Matsumoto Castle. This spa ryokan is 2.3 mi (3.7 km) from Alps Park Matsumoto and 2.8 mi (4.4 km) from Matsumoto Performing Arts Center.
Populära faciliteter
Hot spring
Coffee shop
Restaurant
WiFi
Spa
Utforska området
16
Japansk-inspirerat rum FA4
Multiple beds
16
Japanskt rum med utomhusbad RA4
Multiple beds
8
Japanese-style Room with Outdoor Bath and Garden Terrace RB4
Bed type arranged at check-in
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Recensioner
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4.7/5.0
Fantastiskt
44 recensionerPlats
0.0
Tjänster som erbjuds
4.9
Renlighet
4.7
Atmosfär och faciliteter
4.7
Alla
4.5+
3.0+
Granskad: 2 jun 2025
5.0/5.0
FantastisktBodde hos vänner · För fritiden
Loved the live music in the evening. The performance was amazing.
Granskad: 6 mar 2025
5.0/5.0
Fantastiskt The property is beautiful, but it’s nothing compared to the staff’s attention, warmth, and professionalism.
Granskad: 24 feb 2025
5.0/5.0
FantastisktEnkelrum · För fritiden
Incredible space close to everything you need. Quiet, peaceful, it has a wonderful onsen and staff. I would absolutely go back!
Granskad: 9 jan 2025
5.0/5.0
FantastisktBodde med partner · För fritiden
The staff make for a wonderful experience. From the moment we arrived to the moment we left staff were attentive. We enjoyed an in room with indoor onsen for two nights. The restaurant meal offerings are authentic Japanese and wonderfully presented. One of the highlights of our two week trip to Japan.
We took the bus to the local castle and art museum. The facility is off the beaten path but there is a Lawson store close by. Taxi needed to go to and from the local train station. Be sure to book taxi early as the local taxi company is quite busy in the morning. Wifi and fridge worked well. Be prepared to sleep on a futon-we were satisfied with that. This place is clean as any I've seen. Evening music presentation by local accomplished musicians a real treat. Come here to relax!
Granskad: 2 dec 2024
5.0/5.0
FantastisktBodde med partner
It was an amazing stay! We had an in suite onsen, both dinner and breakfast were provided, and there was a very high level of service!
Granskad: 11 jul 2024
5.0/5.0
FantastisktBodde hos familjen · För vänner och familj
As soon as we stepped out of our taxi we were met by Rina who graciously helped us check in and thoroughly explained everything you would need to know about the property. In my opinion this was one of the best check in experiences due to Rina’s patience and thoughtfulness.
As for the rest of the stay words are not enough to describe the experience and ambiance you will encounter from the fantastic food and presentation to the top notch Onsen facilities. I’ve been to a dozen Onsen in Japan and this stands out as top three maybe behind Beppu KAI and Arima.
I highly recommend Matsumoto KAI if ever In Nagano.
Granskad: 30 maj 2024
5.0/5.0
FantastisktBodde med partner · För både affärsresor och fritid
Hoshino's KAI group of onsen-focused resorts are a great updated way to enjoy Japan's rich onsen culture. The service and food quality at this Matsumoto facility were truly outstanding. We now want to visit other KAI resorts in other onsen towns. Thank you.
Granskad: 2 maj 2024
2.0/5.0
Under genomsnittetBodde hos familjen · För fritiden
Very poor value for money. We paid $2,800 for two rooms/two nights, and the overall quality, service, and property did not meet our expectations for the price paid and benchmarks in similar prices in Japan. We had a problem after the first night's dinner (two of our family members were sick) and asked to cancel the rest of the breakfast and dinners included in the property. After telling the manager about our incident, they did not recognize any refund or gesture. We are definitively not coming back.
Granskad: 30 apr 2024
5.0/5.0
FantastisktBodde hos vänner · För fritiden
This is a true Japanese onsen property that also caters to English speakers. While it only has Japanese rooms and food - for a person that wants a truly high end onsen experience in a smaller city - this is perfect.
Granskad: 26 okt 2023
5.0/5.0
FantastisktBodde med partner · För fritiden
The staff is very professional. We had a hostess (Takahashi-san) assigned to us. She was very attentive and took care of everything for us. The room was very spacious. We had a private open air onsen bath tub. The meals were great. We highly recommend it.






