Fletcher Hotel Restaurant Spaarnwoude

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The pool was closed due to refurbishing, the sauna and steam room you had to pay for, this was not as advertised. Staff unhelpful and defensive. The rooms are not sound proofed therefore you can here the people in the room next to you. There were ongoing works being done with workmen on site early in the morning, which also created noise. The surroundings are nice, the hotel is disappointing and not worth the advertised rate it is currently asking.

The location of the property is excellent. However the hotel needs a renovation. Staff is very friendly.

We had a room overlooking the water. It would have been great to sit on the balcony with a morning cup of tea. But it must be the first hotel in the Netherlands that doesn't have tea and coffee making facilities in the room. Very disappointing. The bathroom had been renovated and was nice and modern. It had a huge sink but no counter space for toiletries etc. The lighting was very poor and not bright enough for shaving, applying makeup etc. Despite that, we will be back when the weather is warmer.

Room was very cold we slipped with jacket over night.pool was cold . Suna was close . 3 days no hoover in our room . Towels was dry in storage top of the dirty chair as you seen in photo .

Absolutely not worth staying here, had to have room changed as people were smoking outside our balcony. Be warned to take a fan with you!! Second room was a bit better but had stains on the floor. As for breakfast, you will be let down by the same fatty foods that run out. On our departure date, there was dog sick on the dining area, showed staff member who just didn’t seem bothered. Asked to speak to the manager but conveniently he wasn’t available. Not the experience was was expecting with our two young children. Would leave a lower review if it was possible.

Out of date leaflets were given to us with offers that were no longer available. Wi-Fi wasn’t working until our last night there. Breakfast was VERY limited. We found bugs in our beds and our room was never serviced! The reception and restaurant staff were really nice and helpful and the location is lovely if you have your own transport (which we didn’t!)

This property is definitely NOT catered to tourists specifically to those who are visiting Amsterdam for the very first time which is my case. The property is very FAR to the city center and is NOT easily accessible using the public transit. The closest bus stop in the area igoing to Amsterdam Central is 1.1 miles away walk and it is not an easy walk specially when it is raining. If you use google maps to navigate going to the hotel from the closest bus stop, you will end up on the other side of the pond opposite the property and you will have to retrace your walk so you can get back to the hotel. I would like to be fair in my review and would like to give credit to a couple of staff for at least providing me with VERY MINIMAL help as to how to get around the place so I can explore the city center, but most of the time the front desk staff will try to prioritize the work they have in their computers rather than prioritizing a client standing in front of the reception. I was even told by one of the staff on a heavy rainy day that it is better to walk the 1.1 miles than waiting for a ride going to the bus station! This hotel in this location is NOT a good place to stay as tourist and will definitely NOT recommend this to my family, friends, and other travelers who are just visiting Amsterdam! I asked one of the staff what clientele do they cater to and was told mostly locals attending seminar or meeting. I think staff should be mindful to all clients’ needs!

The floor of the room was extremely creaking and there was mold in the bathroom and at the windows.

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The car park is far away and it isn’t privately owned by them it is a public car park and the sauna and the pool you had to pay for Everything they claimed free was either not or publicly owned and the breakfast wasn’t too god but it was alright. It is a 2 star hotel in my opinion it doesn’t have the facilities for anything more that a 2 star