The Strings Hotel Nagoya

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The only downfall was too far from the train station. Beautiful property. Friendly staff to stereotypical fat American.

スタッフの方の対応がとてもよかったです。 母と良い時間を過ごす事ができました！ ありがとうございました。

TV too small for viewing in bed

Excellent services

This was honestly a terrible experience from start to finish. The hotel charged me an extra 12,000 yen just to bring an additional bed into the room instead of putting us in a proper room that actually fits three people. Instead, they set up a cheap sofa bed and still charged extra for it, which feels like a complete rip-off. The room itself was not clean, and the bathroom was extremely small and poorly maintained. The toilet barely worked, and the bidet was literally covered in poop—it clearly hadn’t been cleaned properly, which is unacceptable at any hotel, let alone one charging these prices. On top of that, the hotel advertises a guest floor with a garden and amenities, but when we tried to go, we were turned away because they had a private event. That’s something that should be clearly communicated, not something guests find out after arriving. The pictures online make this place look way nicer than it actually is. In reality, it’s poorly maintained, overpriced, and disappointing. I would strongly recommend choosing another hotel—this place does not live up to what it promises and is not worth the money.

The staff were lovely and very helpful. This was our first trip to Japan; the room was compact compared to what we are used to in the US but still plenty of space for two, and they thought of everything to make it welcoming and meeting all our needs for a weeklong stay. Breakfast buffet was generous and delicious.

Staff were ok

Very clean hotel, friendly staff and convenient to the station.

Lovely hotel with a Church wedding themed backdrop. Location was short walk from Nagoya station and they have paid parking at premises.

Large clean rooms, really great breakfast buffet and amenities. The only thing for me was that it was a little farther out than I expected so getting to local attractions took time but overall I had a great experience here and would return.