Citadines Connect Fifth Avenue - Times Square New York

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Clean room, friendly staff.

It was clean and convenient.

Asegurar que la cortina del baño esté siempre limpia y que no tenga un olor mustio causado por compuestos orgánicos volátiles microbianos causados por hongos, bacterias y levaduras.

All was well. Only suggestion is provide more seating at breakfast by cleaning off tables and having a larger space for guests to clean off their own.

We initially had a noisy (neighboring bldg's central air conditioning), very claustrophobic and no-view room (601) because we wanted a king-size bed and walk-in shower. Desk person was useless but we complained to Calvin, the manager, and were able to move to 606 (tub) which, for Manhattan, was roomier. Very good blackout shades. Both 01 and 06 rooms are tightly adjacent to an office bldg so minimal sound through walls at night. However, the sink's one-handled faucet moved from cold to DANGEROUSLY HOT with a micro move of the faucet. No lukewarm setting possible. Don't let kids use on their own. All towels not in place but delivered promptly after phone call. In lobby, morning buffet grab-and-go okay and coffee, tea and hot chocolate available free all the time. Miscellaneous snacks and bottled drinks such as OJ were reasonably priced. Just two small elevators for 20+ floors so one must be patient. No doorman so, again, must be patient waving down a taxi whether on Fifth Ave. or hotel's side street. Q32 bus on the avenue will get you to Penn Station.

Location was perfect for the Knicks game and Puerto Rican parade.

The location is the best! Ths staff were very welcomed and helpful!

The staff was very kind and helpful . They even shared birthday cake with my grandchildren. Convenient location

I was surprised by the quality of the room and overall experience. I was expecting a nicer accommodation but this is squarely middle of the road. The room was clean but tiny even for a midtown hotel. I booked a king room but got 2 double beds. Everything looked worn. The toilet for instance ran loudly and the air conditioning sounded like it was trying to take flight. The drain plug was lying in the center of the tub. The walls and floors had marks like someone had ridden a bike across them. You can do better for the price.

The bed was comfortable but 68$ for amenities is crazy.coffee was luke warm at best ,creamer was curdled and breakfast in the morning is all opened food uncovered for the flies.