Hotel Hauteville Opera

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On arrival everything was good, although the room was clean there was a musty smell in foyer and room. 8i had changed my booking to a triple from familu quadruple however the room was atill for 4. First night was ok. Staff on arrival was most helpful. Second day we awoke to ants in our room and by the evening when we returned from a day in the city the air con was not working and there seemed no one came to look even though another room had the same problem and a staff member actually went to check on theirs. So with it probably being the hotest weekend we had to suffer with no air con in a room with no openable windows due to location at lower street level and 3 people occupancy. I reported it again on check out but not very helpful even when I also reported the infestation of ants

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The room was old but not like a charming old. There was some sticky substance on the door of our room. The refrigerator didn’t work. Nor did 2 of the outlets. It’s very very small but you are in the heart of Paris. It is just a place to sleep really. If you stay here the walls are thin. The lobby smells like sewage. But the rooms smell fine. It was okay. Wont stay here again probably.

First time to Paris. The staff was excellent and helped with restaurant options. Basement for breakfast felt like we were getting a truly authentic Parisian start to the day, like we were in a medieval cavern; awesome. Rooms clean and the location was perfect since it's like a suburb but easy to get the metro. Great area, felt like a local. Would stay again no doubt!

A very nice comfortable room with all the facilities up to a very high standard. Walking distance from Gare du Nord and all the major Paris attractions. Excellent value for money. Tourist tax was required to be paid in cash - I thought slightly odd that could not be paid by credit card which I have done in other hotels in Paris. Not a major issue though.

There is a very obtrusive smell in the common areas and hallways. Which was mentioned in other reviews. Upon entering oir room the smell seemed to fade. Until the bathroom door was opened. This new smell literally knocked you off your feet. There was a rotting log located in the bathroom ceiling with an indescribable horrid smell. Our whole family of 5 could not handle this. The cost of the room was quite expensive for our family of 5, there was no coffee or other free amenities available. The desk host was friendly and helped us find our way.

The room was too smal for 5. The beds were nice and confortable. That was ok. We asked for aconditioner for hair, there was not. The zone is ok for restaurants and have drinks,.perhaps no for families. But there was ok to only sleep.

Manager was amazing, so helpful and friendly, we stayed in the attic… loved it! Would highly recommend… 5 minutes to train.

Leave the key in the lobby when you go out

Oh my lord! This is the WORST experience I ever had in my life. As an aircraft travel engineer, I get to travel a lot from work and never been SCAMMED like I did with this Hauteville Opera Hotel. In this case, I was in a family trip with children and we had to leave the hotel within couple hours of our arrival. The room doors DID NOT have any locks not even a safety chain. Bed sheets were dirty, smelled terrible, and the toilet was broken. THE HOTEL ROOMS DO NOT LOOK LIKE THE UPLOADED PHOTOS. Please do not make the same mistake that I did booking this terrible hotel. Please stay safe and please DO NOT take your children there, I KNOW what I'm telling you. 🚨🚨🚨🚨🚨