OUTRIGGER Waikiki Beachcomber Hotel

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Thank you so much excellent service

I will stay here again. Everything was 10/10 😊

Booked Waikiki View and the view was straight into the air conditioning level.No view at all.Staff said floor 7 and above has better views.To note.THey were helpful to change rooms but additional $$$$$ . Waikiki so expensive these days...

Clean, location, location, location! Wonderful view, parking, pool, restaurants and smiley helpful staff

Nice hotel and great views. The resort fee is overpriced for a small pool that never used ….which would deter me staying again

The property was located in the heart of Waikiki and a block from the beach. The beds were comfortable and the bathroom was a good size. I appreciated getting a breakfast credit, as breakfast can be expensive in Waikiki, and the food and coffee were really good. We also enjoyed the pool and hot tub after a day at the beach.

Sage at the Front Desk was super helpful. The guys downstairs helping with transportation were fantastic This hotel has an area where drivers can pull in to, which made getting out feel a lot safer than jumping out at a curb like some hotels. It’s in a great location. The only downer was the internet was pretty bad.

10/10 would be back

The hotel is very nice and centrally located. We did have trouble with the air conditioning in our room randomly shutting off and had to call maintenance twice. There were challenges with the elevator all week long and long queues at times to get on them. Also, they reached out to me for a variety of upgrades before I checked in and I selected a late checkout since we gave an evening flight. They didn’t want to honor the late checkout and didn’t seem very customer service oriented. In the end, they did finally give us two hours but we really needed about four. Towels were a bit scarce at times to take to the beach. The coffee shop was nice with great staff and we ate at Maui Brewing Company onsite. That was also very nice, but we were never told we get a 15% discount because we are staying at the hotel. I lost out on that when a fellow guest told me that a few days later. I have stayed at the Outrigger Reef and Outrigger Waikiki Resort in the past and will return to one of them again for my next visit. Aloha…

The bed and shower were good. Not a bad location. Didn't like Resort fee and Parking fee.