City Now Hotel Alishan Beimen by Lakeshore

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Lakeshore Hotel Sustainability Initiative. We will no longer provide disposable toiletries or skincare items.

To ensure the best quality of our facilities, the gym and sauna are cleaned daily from 12:00 PM to 1:30 PM. Regular maintenance is scheduled on the first Tuesday of each month from 6:30 AM to 1:30 PM. If the scheduled maintenance day falls during a consecutive holiday period, maintenance will be postponed by one week. Thank you for your understanding.

The hotel facilities are currently undergoing adjustments and will not be open to the public during the stay period. It is expected to officially reopen on December 1, 2026. The actual reopening date will be subject to the announcement on the hotel's official website.

Self-service kiosks are available for check-in and check-out at your convenience.

One complimentary parking space is provided per room. However, parking spaces are limited and available on a first-come, first-served basis. Reservations for parking spaces are not available. If the on-site parking lot is full, guests will be directed to an affiliated parking lot. Please follow the instructions of our on-site staff. Thank you for your understanding.

For safety reasons, the gym and sauna facilities are exclusively available to guests aged 16 and above. Guests under the age of 16 are not permitted to use these facilities. For facility usage guidelines and important notices, please refer to our official website. We apologize for any inconvenience caused and appreciate your understanding.

To ensure a comfortable and healthy environment for all guests, except for the designated smoking area , all indoor spaces, including guest rooms, balconies, and bathrooms, are entirely smoke-free.This policy applies to all forms of smoking, including cigarettes, cigars, e-cigarettes, and heated tobacco products.A cleaning fee of NT$12,000 will be charged for any smoking activity detected in guest rooms or on balconies.Guests will be held liable for any damage to hotel property or amenities.

Pets are not allowed in guest rooms or other indoor public areas of the hotel. Should a pet be found in a guest room, a NT$6,000 cleaning fee will be applied to cover the cost of a full sanitation process. The hotel also reserves the right to charge additional fees for any damages caused.