35th Uptown Park Suites Tower 2 BGC

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I booked for 2 nights for 4 people the check in was ok but to get checked in you have to take stairs to get to the reception there’s no other access except for the basement but you have to get a parking pass first at the reception to be able to go to the basement. The room was small the amenities were for 2 people only, towels, pillows (torn pillow case) slippers, plates etc, the toilet has a funky smell and beddings seems not clean, they have a mattress for the 3rd person that is so thin and we don’t know where the 4th person will sleep, it was a nightmare, we checked out the same day, we were supposed to have a nice and comfortable place to stay for our vacation but we didn’t. I swear I will never book this place again.