Shibu Onsen KOKUYA

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Extremely friendly staff that were happy to show us through and explain the amenities in perfect English. The meals were beautiful visually and so tasty. Definitely recommend this onsen.

We were looking for a more traditional Japenese experience whilst also wanting to see the Snow Monkeys and this place did not disappoint! Free shuttle from the station to the hotel and we were greeted by very lovely staff members who gave us really useful info on the hotel and the onsen’s within the village. The hotel comes with 9 onsen’s which you can book and get private use through ur the day (no need to book after certain times, you just enter and lock the door). The hotel is also part of a group that gives you access to 9 additional onsen’s through the village with their own healing properties. We were provided with out our Yakuta’s to wear in the hotel and around the village and given a great list of recommendations on where to eat and drink. The village was stunning with a great amount of history and character so we really enjoyed walking around it! We mainly visited the area for the snow monkeys which was a nice hour long walk away through the hills, the hotel did also offer a shuttle up (I think that would be a paid one) Rooms were more traditional (careful of your head if you’re tall like me) but was a really great experience along with the traditional Japanese breakfast which was delicious. They were also super helpful and accommodating of my partners gluten allegg egg y providing her with her own tailored breakfast which she also really enjoyed! Fantastic experience would love to do it all again!

One of the best stays I've ever had!! Great service, great food, extremely friendly and helpful staff!!

Absolutely wonderful stay for our small family of 3. I want to go back already!

Beautiful location

The team at Kokuya were excellent throughout our stay - kind, caring and personable, I cannot imagine staying at another Ryokan in the city of Yamaguchi. We are looking forward to seeing Sho-san and the team again very soon!

I love everything about this place. The atmosphere, beautiful hot springs, very nice host. Checkout was smooth, food was delicious

Staff very helpful, nice to experience traditional style rooms and dining.

What a spectacular place! The staff were very helpful and gracious, the room was lovely, the nine Onsen were all unique with different temperatures of water (the Onsen in town were very very hot, so this was especially nice to have), the food was delicious (they even prepared vegetarian for us!), my message was EXCELLENT. We took the shuttle to see the snow monkeys but walked the 20 minutes back in the sun. And had the special treat of seeing and playing a game with the charming and talented geisha of Shibu Onsen! We had a lovely two night stay.

The private onsen in our room was highlight of our stay. Staff was the best, everyone were helpful and efficient. There is a free shuttle to the snow monkey park.