Coastal Retreat Mirissa

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Personnel très gentil accueillant, propreté correct

Reception staff Chalaka prepared the room when I arrived at the hotel at least 2 hrs before check-in time and was very helpful throughout my stay. Thank you Chalaka. Clean, well equiped room and bathroom facilities with a comfortable bed. Since the Hotel is on the main road, there are many eating and shopping facilities to use.

Great room, only issue is that it's close to the main road so the front (deluxe) rooms are a bit noisy.

Personalet var helt fantastisk

Trevlig personal. Suveränt läge.

L'équipe serviable , sympa. Hotel bien situé, la chambre spacieuse. Problèmes d'inondations plafond de la salle de bain et bac à douche. L'équipe s'est excusée mais nous sommes restés 4 jours comme cela avec des serviettes trempées au sol

Great location and facility just a few renovations needed in some places but worked perfect for us

Good value for money. Super central location. Kind staff. Nice comfortable room with nice decor. The hotel is one year old (not the building), so everything is new and nice. Loved my time there. Mirissa is great.

Customer service/response time was great but felt like false advertising. The staff themselves were very kind and communicative however there was zero hot (or even warm) water out entire four day stay, there was hair and dirt all over our floor upon arrival, and we weren’t provided any bed linens aside from one top-sheet. I will say that our AC unit broke and started leaking night one and they had an electrician out to fix it the next day, but they refused to offer us any sort of refund even though we were clearly uncomfortable during our stay. For what we paid compared to other locations in the area, we are pretty disappointed.

Clean and great room. Friendly and helpful staff. Many excursion bookable from hotel. Facilities like pool were fab.