Silka Tsuen Wan Hong Kong

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Great stay

Smell cigarette smoking.

The highlight of this time staying in Silka hotel tsuen wan was when we have hesitation of the cleaniness and environment, the supervisor Willing to help and make us feel comfortable by offering us free upgrade the room. Dont like sometimes have other visitors smoke everywhere when there are sings of No smoking.

The room was too small for three adults and three luggage no area to place them on. Had to push them to outside bathroom to gain access to beds, desk and pull curtains. The staff must have had problems too as they were unable walk around bed by window to tidy as cases had to be placed on bed to use floor space

Quiet area with very little tourist. Local resturants

Smells smoky even in a non-smoking room.

Service & facility is good. Room is small for 2 people with luggage. Blanket had stain & found hair in the bedding.

It is convenient and staffs are helpful.

My wife and i checked in late on May 2024, they put us on a "NON SMOKING" room on the 8F. The minute you open the door, the strong smell of cigarrete will greet you (the smell sticks to the curtain and bedding as well). We can hardly breathe since the AC just circulates the air. We've requested to be transferred to another room ASAP for the reason and the staff named Matthew went up to check and he said the room was fine and doesn't smell (probably smoker, too) He is RUDE and COLD!!!! He should be fired! We insist to move and gave us a room on the 3/F, WHICH IS WAY WORST THAN THE FIRST ONE FOR THE SAME REASON!!!!! Since its 2am, i just ask ask my wife to wear mask and we'll leave earlier. Our clothes smells like tobacco as expected. IF I CAN GIVE A ZERO STAR, I WOULD! We travel a lot and this is the worst experience we had in terms of accomodation and staff. STAY AWAY FROM THIS HOTEL FOR YOUR OWN GOOD!

Friendly staff, the front desk is on the 1/F. Only provide breakfast. No lunch, no dinner.