YuYu Hakone - Private Open Air Onsen Usage Guaranteed

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YuYu Hakone was such a charming escape from busy Tokyo. We loved being surrounded by the quieter, more natural side of Japan, where we could slow down and simply enjoy the experience. Our traditional room was clean, comfortable, and full of character. The onsen was easily the highlight of our stay and made the entire experience feel special. Breakfast was also a nice way to start the day, and the staff made us feel welcome. This isn't the place to stay if you're looking for the energy and convenience of central Tokyo, but that's exactly why we loved it. It gave us a chance to experience a different side of Japan, relax, enjoy nature, and recharge. A charming and memorable stay that we would happily return to.

The hotel was beautiful, The room with futon were big and nice. The onsen was nice. The staff was nice, initially, untill they lied to us by telling us they would send our luggage to our next hotel, and it would get there late the same day. It didn't. When I asked they said the person in charge of that wasn't there, that it was normal to take up ton2-3 days (which is probably true, but they should have told us so we could have made an informed decision) we ended up in a different city with no clothes pijamas, toiletries, etc for a day and a half) they did not offer any compensation

They don’t change bed sheets and there is a sperm spot on some of the sheets. They do towel and sheets laundry and scatters in tatami area in a room for staff. I was surprised what I saw because I order new beddings. Obviously they don’t sent their linens to professional for laundry and disinfecting. The staff offers. Ice crean snack for the complain or for what I had found? The onsen area are so filty also the public bath area. The room smells like cigarettes! I found some butts in the room terrace. Dis appointed

This Ryokan was a bit far from the main

We loved our stay at YuYu Onsen hotel. The staff were extremely polite and hospitable. Thoroughly enjoyed the Japanese breakfast experience and recommend you try it. The booking comes with a 50 min private onsen experience which was thoroughly enjoyable in the evening after a busy day of site seeing. The location even though feels remote and away from shops and amenities (we had no car) is served by bus service ( look up the J number buses). They will drop you right in front of YuYu onsen. I booked based on price and had reservations about how isolated this location was but I need not have worried. The remote location and the surrounding woods only enhanced our experience. Highly recommend this place to anyone planning on visiting Hakone and once again I’m thankful to all the staff that made us feel so comfortable and welcomed. ❤️

Very helpful staff

Wonderful stay! Only issue I had was finding the location. Google Maps brought us to another location but once we got to the hotel the staff was super accommodating and apologetic. The onsen was also lovely!!

This was a no frills, older hotel with nothing around but it was well maintained and clean and the staff was very friendly & helpful and spoke some English. There is a toilet & sink in the room but no tub or shower--you need to go downstairs for the shower and onsen but it's for your own private use (reserve your time to use at the front desk). The bus stop is in front of the hotel but only runs twice every hour. Within a 13-minute walk is the ropeway at Ubako which will take you down to Lake Ashinoko area where you can catch the pirate ship. Having the Hakone Freepass is highly recommended as you can use it many times on the ropeway and pirate ship as well as the Tozan buses. It also gives you discounts at various tourist attractions.

The hotel was relaxing, onsen was amazing, dinner was a limited menu but good. The secenery was stunning. The staff were hard to find at times, overall I would definitely come back.

I enjoyed the private onsen very much, the staff were helpful and friendly, meals were yummy as well! Highly recommend! I will say that is a little hard to get to.