Le Journey Elegance 2D1N Cruise: Tur till Ha Long Bay & Lan Ha Bay

There were several positives along with a few negatives. The highlight of the cruise was the manager, Tony. He was very friendly and accommodating from the port pickup until the end of the journey. Some other crew members were also hospitable, though the service did not fully match a 5-star hotel, possibly due to language barriers as we often had to use a translator. The food was good with decent variety across all four meals, and they were flexible with dietary preferences. The itinerary was followed perfectly, and the room was spacious and matched the photos. Special kudos for bday setup and cake. On the downside, the hotel pickup arranged through an external company was unpleasant as the guy was quite rude when we were about 10 minutes late and just told he would leave. There were also minor issues like the jacuzzi initially released dirty water. High tea was basic, with just fruits, chips, and coffee. Overall, it was an experience but don’t expect true 5-star service for the price.

Hade en underbar upplevelse med Le Journey Elegance Cruise. Personalen var vänlig, uppmärksam och säkerställde en trevlig vistelse under hela resan. Kryssningen var ren, bekväm och vackert underhållen. Maten var inte så god för vegetarianer, de hade inga bra variationer alls, och den övergripande servicen var imponerande.

Value for money.It was a very good experience.Special thanks to our cruise manager Den he made our vacation memorable.Cruise staff and everything was very well managed.Loved the experience.Highly recommended.

Utmärkt organisation från upphämtning till avlämning. Vi åkte på kryssningen "Le Journey Elegance" med Mr. Tonny som besättningschef. Välskött kryssning med fantastisk gästfrihet och resplan. Maten var jättebra. Vi njöt verkligen av vår vistelse på 2 nätter och 1 dag. Ett måste att besöka.

Andrew, Tony, Roxane and Thieu – thank you for making our Le Journey Elegance Cruise experience so memorable. Roxane was incredibly helpful with all pre-cruise arrangements and food preferences. Thieu ensured a smooth and hassle-free pickup process. Tony was an excellent guide, coordinating activities and taking great care of us throughout the journey. Andrew made sure we enjoyed exceptional food and attentive service on board—the meals were truly one of the highlights of the cruise. A heartfelt thank you to the entire crew for their warm hospitality, professionalism, and attention to detail. Highly recommended!

Tack till den hårt arbetande personalen som fick oss att känna deras vänlighet och värme från det ögonblick vi gick ombord, särskilt Hari, som alltid proaktivt tog hand om oss (vi hade barn med oss) och alltid erbjöd den bästa hjälpen direkt! Från rummet till hela resplanen var upplevelsen utmärkt, och jag kommer tillbaka om jag får chansen! Mina favoritdelar var badkaret och balkongen, där jag kunde koppla av och njuta av min egen tid medan jag beundrade Lan Ha Bay!

좋은 서비스 맛있는 음식 너무 친절했던 직원들 아침에 복통이 있었는데 생강차, 약을 챙겨주셔서 너무 감사했습니다!

It’s very nice trip. The food is so good. And the staff is very nice. I will come back again.

Andrew was the highlight of my experience. He went above and beyond to make sure me and my friend had a perfect stay! The cruise was great, we got to see the sights and the staff took great care of us.

The cruise experience was great, the food was good. Van Anh excellent service, we really liked her. Thank you van anh and team Le journey 🩷