Hotel 48LEX New York

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Front desk is minimally staffed.

Very good stay very easy and very clean

Perfect last minute hotel! Room was very clean and spacious. Front desk team was very helpful.

I recently stayed at Hotel Lex48 in New York City. While the location was convenient and the staff was genuinely friendly and helpful throughout my stay, the property itself could use some updating. The hotel feels dated, and the rooms would benefit from some renovation. I also noticed that the corners of the room were not as clean as I would have expected. One inconvenience was the lack of an ice machine—you have to request ice from the front desk each time. The lobby is quite small, and because we stayed on the third floor, street noise was very noticeable. The windows and walls are thin, so be prepared to hear plenty of the sounds of New York, especially if you're a light sleeper. That said, the staff was the highlight of the stay. Everyone I interacted with was welcoming, courteous, and eager to help, which made the experience much more pleasant.

Trip was lovely. Hotel was in a great location and staff were always pleasant. Would definitely return.

The pictures on the website look better than the reality of the property. The location was great, near restaurants, the subway and convenience stores. Breakfast was pretty good and included in my stay. Gratuity was included unfortunately but service was fast and attentive. Overall, it was a decent stay.

The room was clean and well prepared.

I chose 48Lex because of the location and value. Both exceeded my expectations. However my interaction with staff was a surprise… I interacted with many staff members, (including the restaurant), and they were all articulate, professional and knowledgeable. From check in to check out they were all excellent.

The non-chalet entrance private entrance on to the property is the key to safe a secure. Such a friendly and welcoming greeting upon check in the experience started off amazing. Entering the room the standards elevated into supreme luxury with views on the city skyline. Great bedding and new modern bathroom gave the feeling of a boutique establishment. Breakfast in the morning was more than enough with friendly staff with suggestions and availability to change and meet the consumers needs when dinning. Outstanding stay from beginning to end, and the farmers market that shut down the street in the morning provided a quite and cozy waking on the morning.

Everything would’ve been perfect for us if the elevators worked. Will be back!! Really enjoyed their customer service - top notch. Great staff! Love it for location, cleanliness, and style