Sunrise Gili Air

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How shall I put this? The property has vast potential, featuring a gorgeous swimmable beach, beautiful sunrises, and a great location. However, it currently feels a bit run down. With more consistent maintenance and a higher sensitivity to service and the overall guest experience, it could be truly special. You can tell it was once very charming; I hope it receives the upkeep it deserves to become wonderful again.

If you are looking for an amazing place to stay this is the place . Was there 5 nights Was amazing

The breakfast buffet was not great. We had to constantly ask for plates, utensils, cups, no refills on coffee. Some food was out with no server available to refill. The staff were not very attentive compared to other places. O

Good location and clean rooms

This was by far the worst hotel I stayed in the 30 years. I stayed in a lot of budget hotels. Did not care much about the amenities but the cleanless of the hotel. This hotel was not a budget hotel, the price of the room was totally out of scale with the facilities. I am sure some 20 years ago this was a nice place, but in the last 20 years they have not done anything to the hotel. It is run down. The coffee shop/kitchen that serves the hotel and next to hotel is a health hazard. I tried not to eat anything at the hotel, and having seen where the staff stored ice cubes and how they handle them, I would not dare to drink anything iced. The staff was nice and this is not a surprise, everyone we encountered at the island was extremly polite and helpful. I would give staff 5 stars if the hotel was not in the condition it was. When we checked in, the sink was clogged for example. Outside the hotel : The hotel is in the nicest place for snorkeling. Right before the hotel is the best snorkeling location. I will give the location 5 stars. I will also file a complain with expedia for misrepresenting the place. I never write a review but this hotel was misrepresented on expedia and definitely a health hazard. The room we stayed was classified as a suite and the price was that of a suite room.

The hotel is in a great location. We stayed in the bungalow and it was clean and comfortable beds. Has a room safe and mini fridge and air conditioning unit. The shower pressure was a bit weak but what do you expect on an island. The beach was right in front and beautiful snorkeling right out front. The beach is white and sandy but when on the edge it is full of shells so very sharp so needed some water shoes and purchased them right down the way. The staff who worked there were extremely friendly and professional. The Bali people are truely so friendly. The breakfast is good. Has all you need for the day. They always had water available for consumption. Had dinner there the last night and it was good. We tried to support the staff there as they are so nice and the island was closed for 2 years. Rented the bikes for five dollars a day and loved this about the island. No motorized vehicles on the island so that is really nice. Horse and carts or walking is how you get around. Rented a boat for the day just my husband and myself for 85$ Australia a day and that was nice. Went to all three Gili islands. I would also say hotels dot com to have a minimum characters of one million characters is a bit much. I don't even write that much to anyone and it is a deterrent to write a review but I am doing one anyways because I want people to know how awesome this resort is and how the staff deserve the businesses. So now I'm just going to say great island.

Staff was very helpful, locastion is perfect, just infront of the coral reef. Howeve, rooms need a bit of refreshment.

We paid more than we would have liked to for accommodation at Sunrise so you kind of expect more. The receptionist was very new but check in was awkward & we weren't given no information on the property. It was very quiet with guests when we were there, seemed like more staff sitting around than customers We arrived for breakfast the next day not realising it was a buffet style (nobody told us) & you have to find staff to order eggs/pancakes from Beachfront property & the snorkeling right infront of the hotel was the best place on the island for this so this was great 😀 Tons of sunbeds on the beach & asked if there were another beach umbrella to which the staff said their wasn't so about 4 in total for all these beach sunbeds?! The room was really nice & was nice to have a pool too but overall was disappointed in the hotel & the money we had spent here, it just seemed to lack any management or atmosphere

This is certainly the prettiest and most comfortable hotel on the island. The pool is oh, so pretty, the position is right on the beach and the service ultra kind and unobtrusive. A romantic lifetime memory of the very best kind.

We loved our stay at Sunrise Gili Air for 4 nights during our honeymoon! The resort itself is in the perfect location on Gili Air - about 10 minutes from the harbour and located right next to the best snorkelling spot on the island! Lots of great restaurants and snorkel/dive shops nearby. We stayed in one of the Signature suites with a big, comfortable bed and daybed on the main floor, and an open air loft with 2 hammocks and bean bag chairs up top. The pool area is big, beautiful and well maintained, and the restaurant is gorgeous as well! The buffet breakfast in the morning was great, and every staff member we encountered were incredibly friendly and helpful! There are loungers overlooking the ocean, which get swapped out for romantic candle lit tables for dinner. Overall we loved our stay at Sunrise Gili Air and would definitely recommend it!