SIGNIEL Seoul

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The SIGNIEL Seoul is a 6-star hotel for a reason. The attentiveness to customer service and excellent is bar none. The rooms were breathtaking and were cozy yet effortless luxurious. The staff were very friendly and took care of all of our needs. A stay at this hotel should be a numbered wonder of the world. I definitely plan to visit again.

好

Amazing experience

Signiel has the best luxury hotel in Seoul, period. Great staff and beautiful place

Amazing view and amenities. Free Champagne hours daily. Breakfast was excellent. Well maintained facility and excellent customer services

Very clean and amazing view

Excellent all-around whilst on site.

Highly recommend this property. It was just what we needed at the end of long days out exploring. Amazing service and friendly staff. Whilst a little out of the way from the main suburbs the surrounding area was great for shopping, food and site seeing - we will definately be staying again

When it comes to having lunch or dinner, make a reservation at least a week ahead. I should've realized that for quite a well known hotel, so that's on me. Other than that, I am truly impressed! For sure I'll come again!

Deeply disappointed with our 6 night stay at The Signiel Tower this past week. Absolutely not a 5 star experience, overall very poor value. The room was very small/cramped. Repeatedly tripped over a small table and chair near the foot of the bed during the night because there was no room to maneuver. Service was extremely indifferent and often lacking. Not once was I offered to have baggage taken, to reception, to my room upon arrival or to my awaiting car at departure. There is absolutely no place to sit in the arrival /departure area when you are waiting for a ride. We were turned away from the complimentary “lounge” in the afternoon on two occasions because it was “full” and told they’d call room when there was space - never received a call. Several times turn down service was skipped, as well as the complimentary afternoon snack. Charging for a toothbrush/toothpaste and other bathroom amenities because they supposedly want to be “more green” is ridiculous at a 5 star hotel asking $400+ per night. Fine don’t put out a disposable item, but if a guest calls down and requests a forgotten item, providing one is the standard even at the cheapest of hotels. Housekeeping did a fine job of cleaning the room; although one day we returned at 4:30pm, having been gone since 8am, to find housekeeping just starting to service our room, we had to wait in the lobby for over an hour to enter our room. Simply a substandard “5-star” experience, will not return nor recommend.