ibis Kuala Lumpur City Centre

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Clean room 10 minutes walk from Petronas Towers and shops

Small room, felt basic for the price. Loud air con. Only stayed 1 of 2 nights.

Hotel is in a great location, but staff was a little questionable at times. The bathroom reeked and plumbing had to be done in my room. When I had an issue with checkout times staff was passive aggressive and dismissive.

Although just a one night stay, I had a good rest in the spacious and clean room. The room also had a water dispenser so one need not go to 7/11 (just opposite) to get water. The bed was comfy and room was spacious. Toilet had a bidet and shower was good with good pressure and water temperature control. Wifi was strong and stable too. I wished there was en extra pillow and I think it would not be an issue if you asked for one. There are only local tv channels available but with the strong wifi, there were no issues streaming content. Note that if you book through Expedia, you do not need to pay for the tourism tax. It’s stated in your booking confirmation email. Show that to the staff an they will take a picture of it. It’s normal for all Malaysian hotels to ask for the tourism tax, so always read through your confirmation email. Will definitely come back here for a stay when I’m back in KL.

Like: good breakfast, quiet, convenient with the affordable price Dislike: it has a strong stinky smell like pesticides in the room and saw a tiny mite like moving bug in the bathroom. There is more room in hospitality training of staff in the registrations and dining areas.

Pool and gym were shut and the restaurant ran out of burgers.

Stayed 5days and only one day cleaning service. They came to the room after 4 or 5pm so too late for me.

Great hotel and Lo

Great location to walk to scenic Petronas towers which lights up at night. Beautiful. Plus a great mall with restaurants is there along with light rail access to other sites like Central Market. Also 1919 restaurant is close by which had delicious food..

Clean room, great amenities. Comfortable bed. In a prime location. Not too pricey. Had a nice stay. Would stay again. Girl at front desk wasn't the most hospitable upon check in which started things off rocky, but the doormen and luggage handlers are fantastic.