Ocean Riviera Paradise All Inclusive

Hviezdičkové hodnotenia sú založené na prehľade informácií o ubytovacom zariadení (ako sú zahrnuté služby a vybavenie atď.) spoločnosti Klook a slúžia len na informačné účely

Housekeeper keeps our room clean I’m just curious how they clean sanitized the pools Server at the buffet were good Some of the staff don’t greet you good morning when they see you out

This was our first time at Ocean Riviera Maya and we had a great vacation! 🌴☀️ This is a wonderful, family-friendly resort and we are already looking forward to our next trip here! All the staff have been amazing, attentive, and helpful. The resort offers "privilege" access which includes a separate lounge, restaurant, private pool and beach areas, priority reservations for restaurants, and a butler who is available to help with any questions or needs. Efrain was our butler and he took amazing care of us! He greeted us upon arrival, showed us our room, gave us a tour of the resort, and truly went above and beyond. We were celebrating my birthday and he went out of his way to decorate our room with a banner, balloons, champagne, and a sweet treat. Hersson who works at the privilege pool also took great care of us. He went out of his way to help us and we looked forward to seeing him every morning. Nelly was our pool server and was friendly, helpful, and on top of everything! Ocean Eats (the resort version of room service) was excellent and it was nice to have kid-friendly options that could be delivered. Our room was great and we loved the private swimout. We appreciated having access to more quiet areas and restaurants especially while traveling with a special needs child. We had a great dinner at the hibachi restaurant with Alberto, America, and Carlos! They also have on-site bowling and Lizbeth did a wondeful job leading activities! It was fun to watch World Cup games here

We had a large family coming here and there was a bit of checking in issues. We called ahead a few weeks before to make sure we were all close to eachother or same buildings atleast and were told that was not an issue. The day we arrived we were all in different buildings but they helped as much as possible. The food was great once you start figuring out what you like and dont. The buffet changes daily so you're not forced to eat the same thing everytime especially since ce trying to get into the resturants are near impossible. We would definitely stay again. But be sure to wake up EARLY to lay out towels or you will have no chairs for the entire day as people leave them for the day and rarely use them. We would definitely stay here again with ages 2.5 to 70. Everyone had a great time.

Great!

Great property, Amazing food options, beach is not the best but they have a lot of pools to compensate for that

We enjoyed our stay at the resort. It’s clean, most of the staff is very friendly. The only thing I disliked was not having food available by poolside. There was one pool that offered it during a certain time but since it was the only pool, it took forever. The other pools you had to leave to go to a restaurant then come back. With kids, it’s just easier staying by the pool and having staff come to you.

It was amazing I love this Hotel will def go back !

The property was great. The staff was great. Overall we had a great time. It is very family friendly which was nice. Our main reason for choosing this property was the kids water park. There were other spots for adults only. As a first timer to an all inclusive property, I highly recommend this property.

Very good stay

I was here in June with a family of 6 so I had to get 2 rooms. The staff was real helpful and gave us the rooms next to each other, my sister also came with her family and they were able to give her a room right across from us which was nice.The food was pretty good for a all inclusive,they have a lot of options and different places to eat.the food is 7/8 out of 10.the beach is probably the one thing that I didn’t like as much it’s all the way at the end. Overall my family loved it and enjoyed it I would recommend this place if your planning on going to playa del Carmen