Miyazaki Kanko Hotel

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The breakfast was excellent, and the view was beautiful. I think it is the kind of breakfast that anyone would be satisfied with. The staff were also extremely courteous and attentive, which made my stay very pleasant. The hot spring was also wonderful. On the other hand, the furnishings felt old. The bed was hard, the walls were thin, the toilet and bathroom facilities were dated, and the towels were rough. There were no USB ports or similar charging connectors, and there were not enough power outlets, which made the room inconvenient to use. There was also a distinctive old smell. I understand that upgrading the facilities requires significant investment and may not be easy. However, I think the old smell in the rooms and hallways could be improved with some effort, such as using a pleasant fragrance. Also, simply adding two or three mobile phone charging connectors would likely improve guest satisfaction considerably.

The room I stayed in was extremely hot and air conditioning system was so outdated and a temp setting control was only available in just three modes: low, mid and high. After I had complained about room being too hot, they brought a fan, which was just circulating hot air. I could not sleep at all during the night because it was too uncomfortably hot in the room! A toilet bowl was not cleaned and filthy! I will NEVER stay at this hotel!!

Overall okay,

Very nice property. Hotel was older but very well maintained

Everything is as expected. However, they should not Automatically charged additional 150 Yen per person, 3 of us as we did not use it or asked us if we're interested in taking the Hot Springs Facility.

It’s okay for families and friends together. Dated facilities.

Good value for price. The breakfast was a very nice buffet with a lot of choices. Miyazaki is a beautiful city with many things to see.

Superb service. The staff immediately came to help with my luggage and also was very quick to come with a trolly after I called in the morning to request one. They helped me load it into the car, too. I came late in the evening, so I couldn't use all of the facilities as they were closed, but I was able to use the onsen. It was clean and very relaxing. I'd definitely recommend staying here.

Excellent hotel, friendly and professional staff!

The hotel has good restaurants within. We tried the yakiniku and was happy with the food. Good spread of breakfast.