Best Western Plus North Las Vegas Inn & Suites

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There were roaches in my room

Room had severe water damage that had been painted over, and the whole room smelled like mold. Wet towels were left in the sink and microwave, and there was hair all over the bathroom, floor, and mattress. Whoever cleans the rooms does not do a good enough job. The provided desk is being used as a TV stand deeming it useless for a workspace, and the office chair blocks the view of the TV if not moved. The hotel sits in a secluded area near the highway leaving it quite vulnerable to theft, and is conveniently placed near a railroad so you never need to set your alarm to wake up, since you'll be up all night. The a/c unit is loud enough to mask some of the noise, however. Breakfast isn't served until 6:30am. So if you are on a work trip for any company other than a mid day shift at McDonald's, I'd shy away from this hotel if you plan on having complimentary breakfast. The whole hotel is beat, and is given the landlord special when needing maintenance. You will also be spending an above average amount when compared to other surrounding competitors, and unfortunately, there is no incentive for this higher cost. First time at BW, and certainly my last.

The 48-hour stay was satisfactory overall. However, the beds were uncomfortable and hard, and the room was not serviced, lacking bed-making and fresh towels. This was an unusual experience for a Best Western hotel. We stayed in a connecting room, and prior notice would have been appreciated. There was also an issue with being charged twice, necessitating a dispute.

Room was clean but housekeeping didn't come to clean room on our stay. Breakfast was decent. Hotel is near railroad tracks you will here it at night.

We have stayed here a few times. It fits all 5 of us easily and comfortably so we don't need a 2nd room. Breakfast in the morning is pretty standard but it is nice to not have to run out and get something.

I requested a handicap-accessible room because my husband uses a wheelchair, but the request was denied because it hadn't been submitted through Expedia. It was very inconvenient, and I have decided not to stay at Best Western Inns in the future.

Nice, clean, and quiet

good hotel!

Beds were so loudly creaky whenever we got up and went to the restroom.

Decent hotel! A little rough around the edges but clean and quiet. The pool was not heated and the hot tub wasn’t working but the breakfast was good and filling. We would come again!