I booked this hotel based on the reviews I read and considering those and that it is supposedly rated 4 stars, I was disappointed... lets start with the bad:
1. Longer than necessary wait to check in
2. Expedia gold member - all they provided was a bottle of wine and I don't drink.
3. No stock in mini bar - everything must be paid and pre-ordered
4.No water in rooms - they have water stations around the hotel, but taste was not great and for safety I prefer sealed bottled water
5. No tea or coffee facilities in room
6. No Ironing facilities in room
7. No room service
8. Terribly uncomfortable beds and one of our beds was broken when we arrived and we had to wait an hour for someone to come and repair it
9. Terrible pillows and again a long wait to get more
10. The spare sofa bed for my 15 year old, almost 6 foot, 80 kg son was inadequate and hard as a rock - if you are 3 ask for an extra bed!
The good:
1. Very well kept grounds and good cleaning
2. Good variety of food but only one restaurant besides the Tapas bar so it gets busy - go early when they open!
3. We had a sea view room - even though only on the first floor - stunning views!
4. There is a laundry at the hotel (newly opened) and cleaning products / use and ironing facilities for free - but only one washer / dryer
5. You can not buy any canned drinks from the hotel or shop in the hotel, you need to walk to the Spar, around 15/20 min walk away, so not bad, or 5 min taxi into Jandia (around 6 or 7 Euro - book at rec)
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