Caravan Agafay by Our Habitas

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We stayed one night at Caravan by Habitas in Agafay and overall left feeling a bit disappointed. The setting is beautiful and the concept has a lot of potential, but the experience did not fully match the premium image and price point the property promotes. The biggest thing missing for us was attention to detail and the personal touches that make a luxury stay feel memorable. The staff was polite, but the hospitality often felt more functional than warm or proactive. Small gestures, such as a handwritten welcome note or a more personalized approach, would have made a big difference. There were also several smaller details that individually would not have mattered much, but together made the experience feel less polished than expected. Around 9am, the pool area still had towels left from the previous day and no fresh towels available yet. There were also visible objects and items around the pool that took away from the atmosphere. The amount of flies around the bar and dining areas also did not help the overall experience. That said, there were definitely highlights. The food was genuinely very good — dinner was excellent, breakfast was delicious, and one of the best Aperol Spritzes I’ve had in a long time. The bread-making experience was also a lovely moment and probably the highlight of the stay. Overall, not a bad experience, but not one that fully lived up to expectations either.

Easy to get to from Marrakech, clean tidy room and the staff were so welcoming and helpful. Loads to do on-site as well. A beautiful location with excellent food. Would stay again.

So nicely designed and the tents were super comfortable. Food was excellent.

Family of 3. We had a great one night stay. Food was delicious, friendly staff and comfortable beds. We enjoyed the bread making demonstration & sampling! ATV was a highlight and relaxing at the peaceful natural pool.

Breakfast was more delicious than I expected. The service was excellent, the staff were kind, friendly, responsive, and very helpful. We did experience an issue with the shower in our room, but the team handled it thoughtfully and compensated us in a way that truly made us feel well taken care of. Although some of the facilities may feel a bit unconventional, this is completely understandable given the desert setting. Overall, the food was fresh and the service was consistently very good. Recommended if you want to have a desert experience!

Lovely stay and am already thinking about a return visit. We did a few activities while we were there and the horse riding was amazing. Although we can ride a bit, they can cater for all levels and seeing the scenery from horseback was wonderful. Camel riding was good and the relaxing massage was wonderful - probably the best massage I've ever had.

We loved our stay at the caravan agafay. Incredible location, views and the staff were all so friendly

Arrived at night which was magical with a star studded sky and candlelit pathways to the various tents. We were lucky to have tent 26 which is on the far edge of the camp. Food at dinner was wonderful; delicious and authentic. Hot water bottles were provided at night, although we were really snug in our tent and didn’t really need them. Bottled water provided by the bed. Everywhere spotlessly clean. We took a walk around the area in the morning and there are plenty of activities on offer including horse training, camel rides, quad bikes, ping pong, badminton and two inviting swimming pools. There’s even a Garden of Intention’ which had vines and succulents. Lots of areas to sit and relax. Fantastic choice and quality of food at breakfast. The staff were wonderful but it felt they were a little stretched as we waited a while to have our coffees topped up. They were doing their best. Would be better to give people a pot to help themselves. We stayed 1 night but there’s enough here for 2 nights.

The drinks and food were very good and the property was very nice and clean in general, they were relaxed and there was lots of cool lounge areas on site. A few things to improve : 1. we were not provided locks/keys for our tents so we did not like leaving valuables in there . We also did not have a fan in our room but others did 2.food safety - several of our group got sick after eating certain dishes at the restaurant on site. 3. excursions- I booked in advance for excursions for a large group and we were charged a cancellation fee for 1 person no showing (out of 18 people). The camel ride for 1 hour was more like 30 minutes and the camels do not look well treated. I had emailed in advance that we were literally coming the day after our wedding to stay there and they did not really do anything special so don't expect any additional treatment. We understand it is the desert so you cannot have everything -overall we were very happy and think given the price it was a good stay.

It was very expensive for what it was and the toilet in our room had a bad smell.