Grand BS Airport Hotel Suvarnabhumi

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This is a solid 3 stars hotel near airport just to stay for a night or two. The room is clean, but the AC placement is bad and the air is blowing right to your face. Beds are not comfortable and shower will make a splash. Not much selection on breakfast, it is a bare minimum breakfast. Amazing Staffs though!

I booked this hotel for one night for the transitioning from Bangkok to Krabi province the next day. Because my fright arrived at 1 am and after picked up my stuffs I came to the meeting point and met a staff who led me ti the shuttle bus. The staff is gentle and helpful. The room was clean and the bed is comfortable. The most bothering me was the noise in the morning because people walked pass my room and near the elevator. That noise woke me up and I was very tired after sitting on the plane for 15 hours and tired. I would have had sleep longer if the room is sound proof . The breakfast was just okay. I went down for BF around 9:30 and foods almost finished.

Good: 1.Property is reasonably maintained and close to the airport. 2. Free shuttle to and from the hotel for overnight transit passengers is worth the trouble. Maybe reconsider this hotel if you have issues similar to mine below: A. They did not respond to my request for information on how to find the free shuttle at the airport on Expedia messages. I had to search around and wasted about an hour before I found the place -- between exit #4 and #3. B. if you carry US dollars - The staff will not accept US dollars, even if there is a slight crumple in the notes. Perhaps, if you printed the notes and gave them the brand shiny new notes they would gladly accept? Not that I am recommending anything illegal by saying print the notes...just expressing my frustration on the staff behavior.

The rooms were gross and could use a refresh. The lobby felt dirty and hostile. Overall felt over priced for the quality

Perfect hotel and services

The property is conveniently located close to the airport. This makes planning and executing a flight stress free, without worrying about the potential for traffic delays. Unfortunately my room was full of mosquitoes, which makes for a rough night. They really should address this when they leave doors open for cleaning in an area that is sure to be inviting for mosquitoes.

Decent and clean. Breakfast was not included but you can purchase it in the morning. Beds were not pillow tops so much harder than what we are used to. Staff was nice, kind, and helpful.

The airport shuttle was very useful

One of the worst stays of our 3 month trip across Asia. The staff were nice, and dinner at the restaurant was good. If we were staying for longer than 10 hours between flights I would have moved hotels. Our room smelt like cigarette smoke all night, there were baby ants crawling all over the walls, there is 0 sound proofing between rooms so we could hear the people next door having a conversation at full volume, the bed side plugs had pieces broken off in them so they weren’t usable. The bathroom door locks itself when closed so we had to pick lock it open! I don’t know who said that the wifi was “good and fast” because it was non existent for us, and the “king” bed were 2 beds pushed together on wheels, that were rock hard. The only upside was I was able to push my bed away from the walls so the ants didn’t join me for my sleep. It was so bad it was almost comical

Staff just ok not the best.