The Varsity Hotel & Spa

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The hotel was situated in town centre. Walkable to the river, local attractions and restaurants. We had a lovely stay and they have a small spa located next door which we used one morning. We did not eat breakfast there so unable to comment on food, the rooftop bar was lovely for drinks. Our door was difficult to open but staff were helpful and efficient.

Polite and helpful staff, clean and spacious rooms.

We stayed on the 5th floor for two nights and unfortunately were disappointed by the noise levels throughout our stay. On both nights, there was significant noise coming from the kitchen/restaurant area above us between midnight and 1am, which sounded like tables being moved and loud knocking. The same issue happened both mornings between 6:30am and 7:30am, waking us up and making it impossible to have the relaxing mornings we had hoped for. This was especially frustrating as the noise continued for around an hour each time rather than being a brief disturbance. The restaurant staff need to be more mindful that there are guest rooms directly below. Sound proofing is not great in the hotel at all. There were also building works taking place opposite the hotel, which added further noise disruption. I would recommend checking whether these works are still ongoing before booking. The constant disturbances unfortunately affected our overall experience, and we returned home feeling tired and unrested rather than refreshed. On a positive note, the gym was well equipped with a good range of facilities. The only downside is that you have to step outside the hotel to access it, which isn’t ideal.

Friendly and helpful staff. We borrowed bikes and had a great trip out to the meadows for a picnic

Great location for touristy attractions, easy to find. Clean and spa available, as described,

Great rooftop terrace. Staff good when you're dealing with them (checkin, room service, etc), but too many staff hanging around, using the lifts, talking in the corridors, chatting in their staff rooms with the doors open to the public, expecting you to get out of their way, etc. Who is the customer here?

Rooms are lacking character and more motel-like than I would have expected from a Boutique property.

Loved our stay x

Nice hotel, very close to the university campus.

Good