Fili Hotel Cebu

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Check in took several. Our rooms were not ready until 4 hours later. Wasted our time and ruined some of our plans that day. However, they offered us drink vouchers and late check out to our satisfaction. Eunard handled our check in and issues and was very professional. He did a great job and tried his best to get as in our room asap. We had 2 Seaview rooms and the rooms were nice. Although, the bathroom needs a little bit more thorough cleaning to include the walls (1504). One of the rooms (1506) had some flying bugs as we entered and had to start killing them. 1506 has some molds in the bathroom. Breakfast was one of the best we had on this family vacation. Overall, the hotel is very nice. The staff were very professional and courteous. I highly recommend this hotel to people who likes a luxurious hotel stay. Note: You need to make a far u-turn to get to the hotel if you're coming from the airport or the Cebu City side. That part is kind of annoying.

Great over all !

Five stars for the Frontline staff. 1 star for the casino. 1 star for hotel management.

Staff are okey , breakfast is very good a lot of choices

It was very exceptional,it’s convenient for shopping but a little far from the airport but the hotel and staff are very professional.It is well recommended.My husband and I will definitely go back and stay there at Fil Nustar again .Its convenient. To the shops .

Near malls

Great food

We had a wonderful stay at Nustar Hotel! The hotel is clean, well-maintained, and smells fresh the moment you walk in. It's also very convenient, with a food court, a pharmacy, and a 24-hour convenience store all located inside the hotel. Everything you need is just a few steps away. Definitely a comfortable and enjoyable place to stay!

The hotel is clean, nice and the people are approachable.

It’s nice place clean room and good service