Sentral Old Town

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Bueno rl lugar lo recomiendo, si mr volveria a quedar ahi

The check-in process still needs some work… I appreciate them trying to streamline it but I had to bounce between several different kiosks and eventually ask for help to get my key.

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Incredible deal in June 75 dollars per night remarkably low price in the off season. Room spotless. Staff front desk only

This is my 2nd time staying at Sentral Old Town in Scottsdale. I had previously enjoyed my stay here very much, but I will NEVER return to this hotel. I extended my stay by 1 day and was suddenly treated as if they were doing me a favor and allowing me to stay an extra day for free. 1)A cleaning crew knocked on our door at 10:22AM (when check out would have been 11AM) on the day that I prepaid to extended my stay, 2) A different cleaning lady knocked on the door at 11:30am on the same day of my prepaid extended stay, 3) and on my check out day, a cleaning lady just opened the door on us (did not even knock) at 9:23AM...again check out is 11:00AM! You don't have access to the on-site team like you would at another hotel, so, I had to wait in the Lobby for several minutes for someone to show up and help me with the issue that I encountered with the Kiosk to "check-in" for my extended stay..which resilted in me running late for my appointment. I paid full price to stay an extra day, but was treated as if it was a favor. I formally requested compensation for the unacceptable experience by way of a partial refund and the on-site team completely ignored all of my messages that were relayed to them from the off-site team. It seems that once they have your money, they do not really care. They should not run a hotel from an apartment if they are not going to have appropriate staff that can deliver timely assistance.

The Room was very dusty, especially the closets.

Everything was perfect. Location , cleanliness, check in , area etc

Everything was great... except for the internet. That was horrible.

Great location, amenities and staff. I highly recommend Sentral and plan to stay again the next time I visit the Scottsdale area.

The carpet in the TV area needs to be replaced, as it's dirty and looks old.