SOLARIA Nishitetsu Hotel Kyoto Premier

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Most helpful staff I’ve ever experienced in my life. Also the most beautiful room I’ve ever ever had!

Convenient location. Breakfast food and service were great. Self wash laundry is wash and dry together and does not dry clothes completely. Overall service were great.

The hotel location is excellent - central with multiple metro stops and restaurants nearby. It is by the river which has a bike and running path. It is also on a very quiet street .

Every hotel service excellent and hotel maintenance was very clean

私たちにとって、とても便利な立地でした。またお部屋も機能的で使いやすかったです。

Super great experience! Super convenient the location for all the main attractions in town

I had a great stay at Hotel Solaria. The hotel was clean, modern, and conveniently located near public transportation, shops, and restaurants. The staff were friendly, professional, and always helpful. My room was comfortable, quiet, and well-equipped with everything I needed. The check-in process was smooth, and the overall service exceeded my expectations. I highly recommend Hotel Solaria to anyone visiting Japan and would happily stay here again.

Good location/very helpful staff and I loved the pajamas, which I tried on for a laugh then realized they were very comfortable. We had luggage sent there from Tokyo and it was waiting in the room when we arrived, and we also had the staff send our luggage back to Tokyo the day before we left. We called taxis using our Uber app and the lobby has a waiting area with decent seating where we could wait and then go outside right when the cab was coming. It was close to picturesque Pontoncho alley and not far from Teramachi covered shopping area (which can take you pretty much all the way to Nishiki Market, and nice bonus when it's rainy or you want some shade from the sun). Right next to the hotel is a vegetarian friendly, gluten-free friendly ramen place called Moon and Back. We first sought out the busy location at Nishiki Market, (researched by our vegetarian daughter) then two days later as we were leaving the hotel we noticed there was another branch literally right next to the front of the hotel and went one final time before we left Kyoto. It's nothing fancy, nor is it that traditional, but when you have one vegetarian in your group it's a nice option; I enjoyed the wagyu beef ramen which they finish it at your table with a blowtorch. My other daughter liked using hotel's public bath, which is segregated for women and men.

We would give this hotel 10 stars if we could. Our six-night stay was a dream. We chose a garden twin room, which was heavenly. Showering and waking to a beautiful private garden was amazing, and we really enjoyed the seating area for much-needed downtime between our exploration adventures. Our room was close to the laundry facilities, ice and water machines, vending machines with inexpensive cocktails, beer, soft drinks and ice cream cones. Also the public bath, which we did not use. But we had no noise from any of these nearby amenities. There are three combo washer/dryer units, and we used them twice. There is an app on the TV that shows you how many minutes remain on the current wash/dry cycles, which was super helpful. It allowed us to plan when to get there to put our laundry in, and when it was done. Be sure to have six 100-yen coins for each load. The location is perfect, so close to multiple train stations, great shopping and fabulous little restaurants. (We went twice to two restaurants that were a few minutes away - Chao Chao for gyozen and Isoya for farm to table izakaya and amazing cocktails.) The staff was so lovely and helpful. They arranged transport of our luggage back to Tokyo and quickly remedied an issue we reported to them (one of the beds squeaked). The only negative we can report (and it is minor) is that the elevator down to the basement level smells musty. But once you step out of the elevator, the air is fresh again. No odors in the hall or room.

This property exceeded our expectations so we decided to book two additional nights! The staff was very helpful, the view and the location were amazing, and the breakfast was the best of our trip to Japan!