Garlon Residence

Рейтинг присваивается на основании информации об объекте размещения на Klook (например, о включенных услугах и удобствах и т. д.) и предназначен только для справки.

The unit was clean and as described. Staff was very accommodative and responsive. Great breakfast with a few options to choose from.

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Great location and nice property.The check in was smooth.

Honestly this is my 10th visit to this hotel, but this time it was v unpleasant. 1. Internet problems with wifi everyday 2. First room I checked in had a brown tap water and terrible smell. 3. Moved to second room where the shower sink was clogged and upon the first shower the whole bathroom was flooding with my clothes and personal belongings all ruined. Technician was called to fix it, they fixed it first time and did not work. Second shower had the bathroom flooding too. Until a technician came again and fixed again. 4. The door lock was not closing properly, I came back after a long day and found the door open, a technician fixed it. 5. There whatsapp numbers are non responsive if an emergency happens it takes long for any response to be gotten. 6. I informed reception I do not want housekeeping, yet the housekeeping team kept knocking on the door at 10 AM till I wokeup. 7. A reception guy was showing guests their room and entered by room by unlocking it by mistake and I was undressed. My time was wasted in ISTANBUL due to all these hotel issues. Very degraded service compared to one, two and three years ago.

I love the place and location . The staff is great

Excellent stay

Perfect

Fairy clean place perfect place for shopping and having fun and also a great place and space if you have children very secure place clean and I hundred percent recommend it for couples or family

I truly loved this hotel. The room was brand new, everything modern and clean and the concierge Emre is very kind, professional, caring…. This place look like 5 star hotel. Very clean, private… a real gem in the heart of Istanbul. Thank you so much for having me!

The apartment was cleaner than expexted. And the staff were very polite and helpful! Thanks to all of them 🙏🙏