Centara Mirage Beach Resort Dubai

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Booked 2 room with King Bed for 2 nigths, received twin beds on both rooms. Up receiving room, the sofa is wet. ruin the mood as clothes got wet. TV not working in one room, Casting is feels unsafe. Somebody might be able to cast adult content and I got kids. There is a chance that TV will show content from someone accidentally by cast in our room. i can see 14 option to cast my content, could be similar to other guests. took few calls / reminders before getting support for wet sofa and TV. Number of towels can be anticipated. 6 guest for 2 rooms, only 4 towels total. came to celebrate 2 kids birthday, received one cake. 11:22pm, kids are sleeping, received a delivery of water which we didn't request. sent mail during our 1st night to: CDD - Guest relations, grcdd@chr.co.th, no reply until we checked out.

Tv not good, Chang refrigerator 2 time, Veg food little difficult but sum restorent staff helped nand making some food, Pool is not clear

The property was significantly overcrowded during our stay. Since this is positioned as a family resort, it was surprising to find that some pools were restricted to adults only during specific hours. Additionally, there was a strong, unpleasant odor (similar to sulfur) in the elevators, ground floor, and lobby. It seems like a straightforward maintenance issue, so it is unclear why management hasn't addressed it. That being said, the rooms, food, and overall facilities were good, and the frontline staff were clearly trying their best to manage the volume of guests.

Staff are amazing, so friendly and very supportive. Breakfast is rich with a lot of varieties and very satisfying. Amenities are very good specially for families with young kids

It was good

Fantastic hotel for kids, lots to do and we were well looked after.

This was our fourth stay with Centara Mirage Dubai and we loved it. However, it was an extremely busy time and we found the service to be a little slower and not as good as previous years, especially at breakfast. I asked for milk and it did not arrive, plates not cleared on time etc. There also does not seem to be a reward system for returning guests which is a shame. We loved the hotel, amenities are amazing especially the pools.

Excellent facilities - perfect for kids, great beach and slides

Great

Very courteous staff and facilities are world class