Front desk staff were marvelous - friendly, welcoming, patient. I had a suite with a great view of the harbour. The layout was terrific. The furniture was comfortable, the bed was firm, linens were good. Valet service was very convenient. The passenger loading zone in front of the hotel is small. It can hold two vehicles comfortably but only if they are parked with consideration for other guests. When I arrived, someone with a big truck had parked obnoxiously (i.e., had not pulled forward to allow room for a second vehicle) so I couldn't pull in. As soon as the valet returned from parking another car, he was very helpful.
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