Residence Inn Largo Medical Center Drive

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The water pressure in the shower was very low and the staff couldn't light the fire pit. Everything else was great!

I am submitting a formal complaint regarding my reservation at Residence Inn Largo, Maryland, booked through Expedia in March for July 10–12 with the pay‑at‑property option. Despite having a confirmed reservation totaling just over $1,000, I was told at check‑in that my room had been canceled and that I could rebook only at a rate exceeding $900 per night. Expedia confirmed the reservation had not been canceled on their end. After the Expedia representative spoke directly with the front desk, the hotel stated they had attempted to run my card the night before arrival. The original card had been replaced due to fraud, and because I selected pay‑at‑property, I reasonably expected to provide my new card at check‑in. Only after intervention from Expedia was my original reservation honored. This issue affected multiple guests that weekend and caused unnecessary stress and confusion. A simple email or phone call notifying guests of attempted early charges would have prevented this situation. I have never experienced a hotel canceling a third‑party reservation without notice, and given the major concert nearby, the handling of these cancellations appeared unprofessional and opportunistic.

The room was clean and the staff was helpful. Breakfast could have had more variety. The hotel was very peaceful.

clean and well organized environment 👌

Everything was perfectly clean.

We arrived late on Friday and they did not have our room. We waited an hour to actually get a room (at 1 am) and they finally got us one. When we went to the room the keys didn't work, this happened 3 different times. By this time it was 2 am. We finally got into our room and the pull out couch bed was broken. It was a total disaster and it smelled. The next morning they did move us to a better room but overall it was smelly and not a good experience at all.

It's a good hotel for a family to stay. Lots of space and good accommodations. I gave it low reviews because I booked for four nights, but they somehow gave away my first night. They then told me they communicated with me about my stay, but I received nothing.

Love this hotel

This location was great if you have a car and are headed to the city. Nearby Park & Ride was very convenient. Lots of outlets to work from the lobby/breakfast area. Better make sure to get downstairs for breakfast if you want coffee, no lobby coffee after breakfast. You do have coffee available in your room though, anytime. Nice fruit/cucumber infused ice water in the lobby, or “plain” in the workout room. Nice selection of snacks available in lobby, lots of nearby restaurant options. Two thumbs up!

The room was absolutely perfect; it was clean and smelled good. Staff was helpful and friendly from check in to check out. Breakfast was a typical hotel breakfast, only complaint is that it was not restocked close to the end of breakfast so if you aren’t there early, you miss out. Overall a good experience and would come back!