SIXTY Lower East Side

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Very accommodating. Lovely style.

The hotel was very nice.

Great hotel, great location

We were charged 50.00 per day for a resort fee. No restaurant , no bar, no roof top bar. Pictures looked great but it’s not what you get. No breakfast daily. No reduction in resort fee with all this stuff missing. Not happy probably wouldn’t use again

Very dirty room, hair in the bed room barely cleaned, we checked out after an hour there.

Staff were very difficult to deal with. I got overcharged by $700 on my booking and only received sassy replies and disinterest from their stuff. It may say Luxury but I can assure you your experience will be far from it.

The hotel was listed as a VIP and no upgrades or included servises were included what so ever. Very disappointing. Also, when I booked the room we were not informed that there was a usage fee of 45 dollars a day which I found to be totally unfair but we had to pay it on site. Expedia, which I usually love using, really disappointed me on this one. The hotel was fine otherwise, it was nice having a pool. The staff did nothing out of their way to help or make us feel welcome.

I was very disappointed in the maintenance of the hotel. The room still was dirty looked very old cup stains on the wood look like it barely had been cleaned. It was still dusty and it took two hours for check-in. I called near 3 o’clock still wasn’t ready I didn’t get to get into my room until nearly 5 PM when I got there the systems were down. Everything was moving slow.

This property is completely run down. Do not stay here. It’s filthy. Where do I start. Front door was broken. Restaurant was closed down. Got to the room and it was appalling. It smelled, dirty, couch looked like it was 20 years old. and furniture wore out . Cigarette burns all over floor. Coffee table beat and scratched. No way I was sleeping in that nasty bed I’d be scared of bed bugs. We immediately came back down and left. Of course they will not refund my money. Even though I was there 5 minutes. Worst customer service I’ve ever seen. We immediately went to our normal hotel The Dominick. You won’t be sorry. Night and day difference

The hotel was fine. Location was exactly as expected. There were no real amenities but it's a value hotel. The rooftop was under construction so no access which was disappointing especially because I stayed over 4th of July. The staff was professional. However, New York was going through a heat wave and the hotel capped the A/C during the day. They did not admit to doing this, but it was clear after 3 days that the A/C stayed at 75 degrees until the same time every day when it started to cool off. Even after complaining that it was too hot in the room, they offered nothing. This was awful because I was working from the room. Hotel staff advised there were no other rooms. When I switched hotels to the 50 Bowery (during the same heat wave), my new hotel room was much cooler and I had control over the temperature. I won't stay at Sixty LES again.