Hôtel de l'Arve (Hôtel de l'Arve by HappyCulture)

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We came in the summer and loved Chamonix. This hotel was in a very good location and had a nice sized room with views of the mountains (although also right on the parking lot and another hotel so not super private). It is a cozy, lovely place- I imagine really nice in the winter. The entire place is a little run down- old carpets in the halls, and old, outdated feel. I found this charming, but also recognize some people may not like the rustic cozy feel.

Wonderful accommodation. Nice staff, enjoyable lounge with free beverages and snacks by the water. Great location. Apartment was well appointed, had beautiful terrace and a nice sized kitchen. Only comment would be that the flooring and counters were quite damaged and the washer left clothes soaking wet.

Great location very clean , love the place

Decent room, good location, great breakfast, and right on the river. Very nice start to our trip!

The check-in process started our stay out poorly. We arrived early, hoping to drop off our luggage and change after the train. We were told that our room should be ready 15:00 - 15:30, which is pretty standard. When we came back at about 15:15, we waited for about 15 minutes before they told us the room would not be ready until 17:00. Given the heat and travel, we were eager to get settle and freshen before exploring, but could not. After checking in, on first opening of the door, the apartment had a very strong presence of cleaner fumes, quite overbearing. We had to open all the windows to manage the fumes. Aside from the space itself was good, two bedrooms, full kitchen, dining table, separate toilet and shower rooms and a large balcony. One issue we had, and its personal preference, is the lack of Air Conditioning. I understand, this is not an issue for much of the year, but in June, it is very hot. You can open the windows, but then every random smoker walking by impacts your space.

The room was nice, if a bit dated, with an amazing view of the mountains and river from the balcony. A fan in the room would have been nice since it was rather hot, but we managed. It was nice to have enough beds for two adults and two teens, which can be hard to find. We enjoyed our stay.

Very very small room but it was ok for our two day stay.

The staff was wonderful! They were all so kind and helped us from start to finish. Breakfast was so delicious! Free parking was also great. We had amazing views from our room too. However, the rooms and the hallways need a huge makeover and a good cleaning. Everything else was great!

The communal areas of the property were well maintained and welcoming. The staff were generally friendly and helpful. Hotel was in a good location. Breakfast was varied and wholesome. Provision of free 24 hour tea, coffee and water was a welcome facility. However, the first room we were allocated was on a corner, with only a glazed door which opened on to s communal deck with only a net curtain for privacy. When questioned the staff member said, for privacy we would have to close the external wooden shutters, which was a bit of a nuisance. The room was affected by extremely noisy wastewater plumbing from other rooms. Which woke us up early in the morning. We requested a room change and were given a room on the top floor which wad unbearably hot , very small with no proper shower. Overall, we felt we were fobbed off with the lower quality rooms in the hotel. This maybe a reflection of the price we paid nut even so I don’t think it unreasonable to expect a high degree of comfort.

An older property & amenities are a bit older like the shower & gym but it’s still nice. Carpet floors if that matters. But the staff are all so friendly and helpful and accommodating. Location & view is also great.