Moxy Hamburg City

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Friendly staff, conveniently located near Berliner Tor with great connections to Hamburg. For us the beds were too firm and I prefer having access to tea/coffee facilities rather than having to pay for it all in the lobby bar. Good showers including shower gel etc. Breakfast was good, with range of hot and continental breakfast.

Staff are excellent very helpful with directions, recommendations, and hotel assistance.

Convenient for a short stay. 30 minutes walk to the center. U & S Bahn stations are 7-8 minutes walk. Staff are welcoming & understanding. We’re satisfied with what we get.

My room was a good size, clean and quiet. The hotel in general was clean and staff were all helpful and friendly.

Room was too hot. Underbed lighting set off by motion was activated from movement of the duvet and woke me up several times

Central location with clean rooms

Room was clean and check in staff very polite

The staff at Moxy Hotel are lovely and I had a comfortable and enjoyable stay. My room was clean and comfortable. The mattresses are quite firm. The hotel is right by a S and U Bahn station which is convenient for travelling into the centre and from the airport. When I stayed (Nov 2025) there are works being done right by the hotel, on the walk from the station. This didn’t disturb my sleep in any way, though it means you have to walk down a small, quiet, poorly lit path to get to the hotel, which can feel intimidating if arriving alone in the dark - although, there are many other hotel customers from Moxy and nearby hotels using the same route all the time so it felt safe. There aren’t a lot of food options in the area but the hotel does serve food and you are a couple S Bahn stops from the centre. Overall I really enjoyed my stay, as I do any time I’m in a Moxy Hotel, particularly the welcoming and caring approach from all hotel staff.

Easy to find, well located. Really well laid out room. Everything we needed even a popcorn machine that we were very excited about! The staff were very friendly, helpful and professional. We will definitely look for more Moxy hotels!

I had a wonderful experience staying at The Moxy. From start to finish, the customer service was exceptional—friendly, responsive, and always ready to help with any questions I had. The hotel itself was incredibly comfortable, clean, and well-maintained. The staff went above and beyond to make sure my stay was pleasant, offering genuine hospitality that made me feel truly welcome.