CIELO Madrid Studios

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Our room was just too small for 4 people. Overall okay.

The room was very clean and modern, WiFi worked great, air conditioning/heat was perfect, it has a very nice shower (with shampoo and body wash), and the unit had many amenities like a nice kitchenette stocked with all the necessities (such as a Nespresso machine and capsules, and a hair dryer). The room layout was a little cramped and oddly shaped, but it was comfortable. It was pretty quiet aside from some street noise and some other guests I could hear from time to time, and when the cleaning staff was doing the other rooms they were a little loud. They even came into my room on accident but were very nice about it. The building felt safe (although there wasn't a safe/lockbox in the room that I found). You need a code to get in the building and a key to go up the elevator. The neighborhood felt a little iffy for me when I arrived alone at night, but I didn't have any negative experiences. There are some restaurants and convenience stores nearby. Check in was slightly inconvenient- you have to type in one number to get in the building and then another to check in at a machine to get a key. I loved the rooftop during the day and at night - lots of chairs and tables up there (views aren't anything special but there's nice decor). Not sure I'd stay again but it is very convenient if you're going to a concert and it was only 20-30 by taxi to the airport (or about an hour by bus/metro). The metro into central Madrid took about 40 minutes and felt safe and generally convenient.

Ideal location, 20 minutes from most attractions and airport. Contactless check in was ideal and room was modern and clean. Thanks again!

Solo recomiendo limpiar los retornos de los aires acondicionados, en la habitación del primer piso(18) este está súper sucio. En lo demás el hotel tiene buena ubicación, muy limpio y el personal que está presente atiende sin ningún problema.

Very good

The location was horrible and very far from any touristic zone

Excelente

Hotel with nice bedrooms and clean bathrooms compared with other hotels in our Spain visit. We stayed only 1 day but we loved this hotel with amenities.

The property is miles away and nowhere close to main attractions. You either drive or Uber to and from the hotel to visit

The check in process is horrible. It's automated, there is no one there to help with anything and they charged me 100e extra just to print out a key so I could get into the room. This was my first and last time staying there.