I stayed at this Clarion Inn in Orlando for five nights, and unfortunately it was one of the worst hotel experiences I’ve had.
The first disappointment came at check-in. I arrived about three hours early. The hotel was nearly empty, and my room was already ready, yet I was told I had to pay an extra $50 for early check-in. Since I didn’t want to wait in my car for three hours, I reluctantly paid.
At checkout, I asked to pay the balance with a different credit card, but the front desk refused, saying it wasn’t possible. I’ve stayed at many hotels and have never encountered such an inflexible policy.
The room itself was old, outdated, and poorly maintained. The attached photos show stained furniture, rust inside the light fixture, damaged bathroom finishes, and other obvious signs of neglect. The air conditioner was also incredibly loud, making it difficult to sleep. I’ve attached a video so others can hear it for themselves.
Maintenance around the property was equally poor. The outdoor trash bins on my floor were left overflowing for three consecutive days without being emptied, while rat traps were placed throughout the property. That did not inspire confidence in the hotel’s cleanliness.
Overall, this property is in desperate need of renovation and better management. Poor customer service, outdated rooms, lack of maintenance, excessive noise, and questionable cleanliness made this a very disappointing stay. I will never return and cannot recommend this hotel.
Услуги автомобиля багги (за дополнительную плату)