Hotel Zagakukan

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Perfect hotel for our stay in Hakone! The check in was easy and they not only held our bags until check in (5pm), but when we got back they had taken them to our rooms! They provide face masks, eye masks, facial products, and hair products free of charge. The bus stop is right across the street and the train station is a five minute walk. Our only complaint was lack of a breakfast option because everything around is closed in the morning until 11 am. Wasn’t a huge deal as we just hoarded fruit from 7/11 for the morning. We did not have the roof onsen option, but we were both able to fit in the shower onsen and did that every night.

This was hands down the best hotel I have ever stayed in. Room was super stylish and clean with a massive shower. The onsen was such a highlight. I would recommend anyone staying in Hakone to stay here. We will be definitely be coming back.

This is a modern Japanese style simple hotel within easy walking distance of everything in Hakone-yumoto. Check-in was smooth and helpful. The room was well equipped and scrupulously clean although not huge it was big enough. The beds are low to the floor and the lighting subdued (as it is throughout the hotel) in the Japanese style, the shower was excellent. Staff were helpful. Would I stay here again - yes.

Absolutely breathtaking. Beautiful room with private onsen. We hope to come back again

Awesome place

I’ve stayed in a lot of hotels in my time and I have to say this is the best hotel I have ever stayed in. Check in isn’t until 5pm but check out is 1pm. The welcoming staff were super friendly and very helpful. You have amenities in your room but they have extra in the lobby. Who knew heated eye pads were a thing! That I now need in my life. The room was amazing with a king bed and a 3 piece bathroom that has an onsen and a separate shower that use water from the hot springs. And oh my god, the bed is the best. The softest sheets I have ever slept on and the quilt makes you feel like you are sleeping in a cloud. (In hindsight I wish I had taken the quilt and have charged me to buy the quilt, it was that amazing) we checked out as late as we could just so I could lay under the quilt. I’m just annoyed with myself that I only booked this for 1 night.

Great location

Cosy, well designed room with great amenities. The bathroom had a small hot tub and the shower was great. The king bed was very comfortable. The location was pretty and an easy walk to the train station. We would come back.

Wonderful small hotel, well located just outside the central area. Very spacious rooms, slick modern decor, lots of space to relax and store your things. Our room was on the top floor with a private rooftop onsen that was absolutely fantastic. The rooms don’t really have much in the way of windows or views, but the overall experience is marvelous. There is no food service in the hotel but there are many options nearby.

Hot tub was great.