W Changsha

Рейтинг присваивается на основании информации об объекте размещения на Klook (например, о включенных услугах и удобствах и т. д.) и предназначен только для справки.

NA

Excellent service ! Room is also very clean and neat

客房整潔無异味，進入酒店從頭到尾所有職員都非常有禮貌，照顧周到，回答問題十分主動熱情耐心，給我留下深刻優良印象。

Beautiful hotel, excellent people, great service!

Great stay from start to finish. The service was exceptional from the moment we arrived at the front gate. The bell staff and doormen were welcoming, helpful, and very personable. The front desk team was professional, efficient, and made the check-in process seamless. A special thank you to the front desk check-in team — especially the young lady who helped us find the most suitable room. I didn’t catch her name, but she absolutely deserves recognition for her patience, professionalism, and genuine care. She truly made a difference in our experience. Housekeeping was efficient and thorough, keeping everything spotless throughout our stay. The hotel itself is beautifully built and very well maintained. I also sincerely appreciate the staff who assisted me with post-stay matters. They were extremely patient and helpful in resolving everything smoothly. Truly amazing service all around. I would absolutely stay again and highly recommend this hotel.