Kashintei Shirahama

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The food was one of the best. We stayed two nights. It would have been better, if we could choose to stay without meal, because we found 2 meals a day was too much.

Great stay. The staff speaks limited English so use google translate and limited dinner choices nearby. Otherwise a really amazing place

Japanese attention to detail was everywhere. Food, tatami mats, onsen and wonderful staff made us feel very welcome.

Amazing staff, food and hospitality

Kashintei Shirahama is definitely one of the best Japanese ryokans we have visited. Location wise it's perfectly located right by Lake Tazawa, 30 minutes from Kakunodate, ski resort, Dakigaeri Valley, Tatsuko statue. The staff is extremely friendly and helpful, especially Nori-san and Minori. Whenever we hit a snag with our communications, Google Translate would hop in. The first floor is where the private onsen and public onsen are located. The rooms are on 3rd,4th and 5th, with 5 units on each floor. We got the room with 2 double beds. We ordered the half board option so we have Japanese breakfast and kaiseki dinner for 2 days. There's no duplicate dish, and we got to enjoy many Akita specialty such as Kiritanpo, Hinai chicken, Inaniwa udon. Every single dish is exquisite in taste and is a piece of art. The meals are served at a private dining room. You can also use the private onsen free off charge, it's first come first serve for 40 minutes max. There's a free parking lot across there street and elevator, so it's not of a concern with moving the luggage to the room. The bed is very comfortable, we slept like a baby. It's very relaxing vibe.

Excellent retreat option. Highly recommend.

Excellent Japanes Onsen experience. Will come back next year.

Beautiful inn and a beautiful location. Wonderful hospitality and the food was outstanding. Very special experience to stay here and enjoy the hot springs and comfortable room.

We booked our stay to experience a traditional Ryokan and are so glad we did! From the moment we entered the building, the staff made us feel welcome, were incredibly attentive and the picture of Japanese service standards, which are so much higher than what we are used to in Europe! We were incredibly impressed with the meals in general, but particularly the dinner was outstanding. Our waiter made the experience extra special and we loved the pride with which he explained the dishes to us as well as the food presentation. Dinner is served in a private dining room opposite the rooms. The rooms are spacious and very clean. We would highly recommend to book this place if you’re up for a truly Japanese experience. Thank you again for a wonderful stay!

The entire area around Lake Tazawa has seen better days. So has this property; it is a bit tired and in need of some love and attention. Having said that, the overall experience was very good, with great staff and exceptional dining.