My stay at 1 Hotel Toronto was genuinely wonderful from start to finish. The Flora Lounge is a highlight — the lush greenery creates a calming, nature-inspired atmosphere unlike any hotel bar I’ve visited.
What truly sets this property apart is the staff. Yaz was warm, engaging, and spot-on with every menu recommendation. The woman managing the pool on Sunday afternoon (I’m sorry I didn’t catch her name!) was equally delightful. At Harriet’s, Alejandra (Ale) brought such genuine kindness and attentiveness to every interaction.
When my travel plans changed unexpectedly, Jonah, Ify, and Shamar handled everything with patience and efficiency. I couldn’t have felt more looked after.
I left feeling like family rather than a guest, and I’m already planning my return with my mom and sister. À bientôt! 🌿
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