Gold Coast Phu Quoc Resort

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The location is amazing, we couldn’t expect better….! The beach is so great, and everything around the hotel is beautiful you can admire the sunset every evening. The rooms are spacious and clean. The staff is polite, friendly and amazing. Everything went smoothly. We just want to come back again !

Nice, quiet resort on Phu Quoc with comfortable bungalows (the beachfront ones are best), a beautiful, uncrowded beach, and mostly very friendly staff. Breakfast was mediocre but included a small Western buffet and a few à la carte Vietnamese options. We stayed about 10 days and had to switch bungalows midway. Unfortunately, my husband became extremely ill the night before the move. In the morning, the front desk insisted we check out at 12pm unless we paid 500k VND for late checkout and said we couldn’t access the new room until 2pm, even after I explained we were current guests, and my husband was extremely sick and sleeping between bouts of violent vomiting. They suggested he wait on a beach chair for two hours, even though there was no way housekeeping can clean all rooms at once. Housekeeping, however, was absolutely wonderful. I went and spoke with them and explained our situation, they cleaned the new room as soon as the old guests checked out and let us move just before 1pm. As I was leaving the old bungalow, the front desk came over and complained that we had “gotten in the way” because “the new guests wanted to check in”. I politely reminded him that check-in was not until 2pm. Most staff were lovely, but this situation left a bad impression and would make me hesitant to stay again.

Nice, quiet resort on Phu Quoc with comfortable bungalows (the beachfront ones are best), a beautiful, uncrowded beach, and mostly very friendly staff. Breakfast was mediocre but included a small Western buffet and a few à la carte Vietnamese options. We stayed about 10 days and had to switch bungalows midway. Unfortunately, my husband became extremely ill the night before the move. In the morning, the front desk insisted we check out at 12pm unless we paid 500k VND for late checkout and said we couldn’t access the new room until 2pm, even after I explained we were current guests, and my husband was extremely sick and sleeping between bouts of violent vomiting. They suggested he wait on a beach chair for two hours, even though there was no way housekeeping can clean all rooms at once. Housekeeping, however, was absolutely wonderful. I went and spoke with them and explained our situation, they cleaned the new room as soon as the old guests checked out and let us move just before 1pm. As I was leaving the old bungalow, the front desk came over and complained that we had “gotten in the way” because “the new guests wanted to check in”. I politely reminded him that check-in was not until 2pm. Most staff were lovely, but this situation left a bad impression and would make me hesitant to stay again.

The rooms are very well equipped, the shower is lovely and the bed is comfortable. The beach is spectacular and the pool is a good size for the number of rooms, always enough beds at both. The water at the beach has a few rocks but otherwise soft sandy bottom. The food at the restaurant is 1-4/5 stars depending on what you order. Our favourites were the breaded shrimp with passion fruit sauce, the dumplings and dim sum. The rice and noodle dishes we had were good but needed doctoring with chili sauce and pepper to be delicious…maybe just my taste but I think they’re kind of bland. The cocktails were outstanding. The service is very lacking. Not enough staff seems to be the biggest problem but we constantly had to go find someone if wanted something else or the bill. They basically take your order and drop off food then you never see them again. It’s also a little remote so you’re at the mercy of what the minibar and the restaurant offers. Buy snacks and drinks on the way or ride the free bicycles into town.

The place was lovely and friendly. The staffs were great. A you are looking for a quiet peaceful beach holiday, then this is the place. Restaurant is open for breakfast, lunch and dinner.

Indeed beautiful location . But many small things spoilt the hotel. Breakfast was cold, hand lotion in shower smelt terrible, wooden bed frame was 10c larger than bed so we keep on banging our shins,

Service was excellent, friendly and helpful staff, though they speak limited english. Booking a taxi from the reception is often easier and cheaper than hailing a Grab, bcos of the remote location. You will wait a long time for any Grab cars to get here. Our room was directly facing out to the beach, easy access for a swim either at the pool or the sea. However, this close to nature means some mosquitos or insects can get in and bite you in your sleep. The hotel staff provides mosquitos repellent upon request. The sheets and towels can be cleaner, although they replace them every day during our stay. The conditions of the room and facilities was also a bit old. The free breakfast was excellent, you can eat all you want from the simple buffet spread, and from the a la carte menu of traditional Vietnamese food. The prices for the restaurant for lunch and dinner is generally affordable, fresh ingredients, and generous in portions

Lovely room and bathroom Nice location pretty beach

We stayed in The Gold Coast Resort for 7 nights. The room and bathroom were both spacious and functional. Staff at the resort have a can do attitude and although sometimes things are lost in translation they always try to cater for guests requests. Restaurant has good choice of food and a cocktail happy hour. The little private beach is the best in the area in our opinion. The pool area is spotless and well maintained, if you are looking for a peaceful place this is the one for you. Would recommend and use again. Dave and Sally York’s

If it was not so far from the airport, this might be the best resort within its price range. Clean and comfortable rooms, crispy clear pool, located on a beautiful and empty beach front. Plentiful and tasty buffet breakfast. The hotel restaurant offers very tasty meals for extremely reasonable prices.