Who said this is 5 Star Hotel?
I dont believe this statement with that much issues. We were given a room at 11th floor and bad smell, Toilet had severe issues of drainage and water tup was leak.
Then after complaining, they gave us another in 12th floor which was little better then previous one. Most shocking thing is that there is no main light in room. just side lamps. Breakfast was spoiled, rotten and not fresh specially eggs and fruits. Overall i give this hotel 1 out of 5. Sheraton Four Points in Sharjah is highly recommended and wroth staying and is cheaper or same price of this hotel. Reception staff was not friendly here except cleaners and room service. I came here to celebrate my birthday but nothing was upto the standards.
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