Signiel Seoul (SIGNIEL Seoul)

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Excellent all-around whilst on site.

Highly recommend this property. It was just what we needed at the end of long days out exploring. Amazing service and friendly staff. Whilst a little out of the way from the main suburbs the surrounding area was great for shopping, food and site seeing - we will definately be staying again

When it comes to having lunch or dinner, make a reservation at least a week ahead. I should've realized that for quite a well known hotel, so that's on me. Other than that, I am truly impressed! For sure I'll come again!

Deeply disappointed with our 6 night stay at The Signiel Tower this past week. Absolutely not a 5 star experience, overall very poor value. The room was very small/cramped. Repeatedly tripped over a small table and chair near the foot of the bed during the night because there was no room to maneuver. Service was extremely indifferent and often lacking. Not once was I offered to have baggage taken, to reception, to my room upon arrival or to my awaiting car at departure. There is absolutely no place to sit in the arrival /departure area when you are waiting for a ride. We were turned away from the complimentary “lounge” in the afternoon on two occasions because it was “full” and told they’d call room when there was space - never received a call. Several times turn down service was skipped, as well as the complimentary afternoon snack. Charging for a toothbrush/toothpaste and other bathroom amenities because they supposedly want to be “more green” is ridiculous at a 5 star hotel asking $400+ per night. Fine don’t put out a disposable item, but if a guest calls down and requests a forgotten item, providing one is the standard even at the cheapest of hotels. Housekeeping did a fine job of cleaning the room; although one day we returned at 4:30pm, having been gone since 8am, to find housekeeping just starting to service our room, we had to wait in the lobby for over an hour to enter our room. Simply a substandard “5-star” experience, will not return nor recommend.

One of the best amenities they had was the Sauna. But it wasn’t included with the room and had to pay extra, unlike last time I stayed there. When it came to using other amenities like the gym, I didn’t know what was included and what wasn’t. Definitely less relaxing than in the past. Spending almost $600/night, I don’t feel it was worth the price. Other amenities like refreshments and snack were still included.

It didn’t feel as clean or polished as I expected for a five-star hotel, which was a bit disappointing. I was also unhappy that the sauna required an additional fee, and that the room wasn’t ready on time. Although they apologized for the delay, I appreciated that they helped upgrade me to a room with a Han River view, and overall I was satisfied with that part even though check-in was a little late. The lounge also had less food than I expected, and they didn’t really have the snacks I like. I could see myself visiting again, but considering the price, I’m not sure if I would choose to stay there again.

Beautiful property. Room was clean and had a great view of the surroundings. The room was well furnished.

Great hotel. A bit fat away from Tourist spots.

Staying at the Signiel Seoul was like a dream amongst the clouds. I stayed 91 floors up, away from the bustle of the city, and enjoyed a gorgeous view. My room was spacious and smartly designed with a soundproofing wall as well as a valet box. All the furnishings, down to the Frette slippers and minibar drinkware, were extremely well curated. Everything that I needed and more was taken care of by the attentive staff. They even assisted me with all of my luggage to the airport limousine. I used their spa twice, their gym twice, as well as their laundry services. The experience for each was the quality you’d expect at a top hotel like this. The staff provided flawless and consistent service. I also dined at the Lounge, at Bar 81, at Stay, and in-room. The quality of both food and service did not disappoint at all of these places. Stay is a Michelin guide restaurant, and the value you get for the quality, service, and vibe is amazing. Surprisingly, this Korean hotel is a great place to find artisanal French fare. If you’re looking for world-class luxury in Korea, definitely stay at the Signiel Seoul. It will be an unforgettable experience!

Best hotel I’ve ever stayed into