Park Safari Resort

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The staff at this hotel were EXCELLENT. I felt very welcome at all times. I’m the location and services were ideal for enjoying the national park, and the in-house restaurant was very very good

Clean room, good view, great breakfast, helpful staff. Could be better if the toiletries included shaving kit and earbuds.

right in the middle of the most prominent safari park area. Walking distance from all the areas.

The only reason I couldn't give this hotel 10 overall rating is because the management seemed cold and uncaring, but the staff was great, friendly and helpful. The management had given my room (that I had booked 4 or 5 months earlier) out to some other couple (probably because of the big convention that was in town). Only after expressing my opinion in a very unhappy tone of voice did they come up with the room that I had reserved. At the rivers edge is a trail that will take you to the elephant bathing beach only 100 meters away. Free entertainment to watch or $2 to get in the water, help scrub, or even get on and let the elephants give you a shower! The hotel can make arrangements for all the tours, safari and canoe rides for you. Probably, one of the more comfortable hotels in town to stay at, unless you want the jungle feeling. I would probably stay here again if I ever return to Chitwan area.

Beautiful view along the river and national park. Great room/bathroom and amazing outdoor pool overlooking the national park and river.

We booked a 3 night stay for 3 people ( two adults one teenager). A day before we arrived I called to confirm everything and the hotel claimed they only saw a booking for two people. I confirmed I saw three people in my booking and asked the hotel to reach out to hotels.com to sort out the issue before our arrival. When we arrived I showed our 3 person booking confirmation but was told the room we booked only had one double bed and that in order to accomdate our 3 person booking I needed to pay $25.00 more per night. After the hotel made several calls to higher management and hotel.com they are blaming hotel.com for allowing a booking for 3 people for a double room. They continued to demand $75 if we wanted an extra bed. We refused to pay since we specified we had 3 in our party when we booked. We ended up all sleeping in one small bed. Hotel was at a great location but common areas were not air conditioned and air conditioning was turned on only when we came into the resturant which took a long time to cool down. We had a great view on the forth floor but it required 8 flights of stairs in the jungle heat. (no elevator)

Staff are rude. Pool was cleaned during the day which meant it couldn't be used for the day as chemicals are added. When the pool was open it was a game to get a pool towel. Garden parties until 1am (really loud) when you call reception they laugh or hang up, non apologetic or considerate (when getting up for an early safari starting at 6am, not what you want) we had laundry done and this was returned late the night before an early departure, as this was neatly wrapped we put in the case as was only to find when we got to the next location it was soaking wet still (had to have re washed). Breakfast is described as Buffett. We are here twice first morning we were told it was al a cart, we asked for a menu and was told there wasn't one and we could have only an omelet with different fillings. 2nd day was buffet, it was ok. Please also not breakfast doesn't start till 7 so if your doing safaris etc you will miss breakfast (needs to start earlier). Overall I would not receive and would advise to stay elsewhere, for cheaper, better facilities and nicer staff.

I have been sick so didn't do much in Chitwan. The Park View Resort was such a lovely place to recover. I had a lovely room on the 3rd floor with a balcony with a beautiful view of the river. Breakfasts were very good.

We had a great overall stay. When we got there, the staff couldn't find our reservation, but handled it very professionally. We were put in the rooms we asked for and once I showed them my copy of my hotels.com confirmation, it didn't come up again. The staff also arranged for my family to go on an elephant safari which was great. We didn't have to go outside the hotel to arrange any of our plans. The restaurant served good, reasonably priced food. My one complaint would be their beds weren't as comfortable as we hoped. They weren't bad, but not what we hoped. Overall, it was a great stay and we will book there again.

Property is advised as offering free WiFi however this service was pretty poor in the room as well as in the lobbies. We had to go to another restaurant in order to use their WiFi’s. Staff were pretty unhelpful when we queried about the WiFi. Nevertheless it has to be noted that staff in the restaurant of the hotel were very helpful. They set up table and chairs outside so we could eat in the outside area. In terms of cleaniness- we found two big spiders in our room. I know this is a safari resort but we would not expect a luxurious hotel to have spiders in the room. Hotel offered pick up and drop in service from the bus station which was nice. However when they provided the drop off we were asked to share seats with 4 other people in a 5 seater car. This meant that I was sharing seats with my other