Duxton Reserve Singapore, Autograph Collection

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Great place

Rooms are very dark and small. Mine looked nothing like the picture online. That said, it was comfortable and the location was perfect. Lots of good restaurants and shopping - very walkable.

The photos they publish are fabricated, not real, misleading and deceptive. Attached here one can compare with reality. Rooms are tiny: bed is not ‘king’ as advertised, not even queen size and can only be entered through an opening by the feet (see pic), no space to even walk around the bed. Closet is tiny as well and so is the bathroom without room on the counter for a minimal number of items. No room to open luggage and organize, or anything else for that matter. We offered to pay more for the largest suite of the hotel, but that one had just a second level with a living room area, the bedroom and bathroom where the same size as the one I booked: tiny and insufficient for comfort. Taking the elevator does not mean rolling your luggage to your room, the levels don’t match and you still have to take the stairs. Location is in the intricate streets of Chinatown with very narrow sidewalks and barely room for a car. Employees are polite but they can’t make up for the property shortcomings. Booking through Expedia and choosing ‘pay at property’ having the opportunity to view the room prior to check-in is not real: they charge the full amount of the entire stay days prior to arrival and there is no recourse. We had to move out in a few hours the next morning and forfeit the cost of the entire stay, no recourse. Moved to Intercontinental, great choice. Do yourself a favor and skip this choice of hotel. Location is not near Sands Marina Bay as advertised, you need a taxi.

Hotel could not organise a reliable taxi to the airport.

Super attentive and warm, hospitable staff

Location and rooms were very good. Excellent staff and service. Solid decor and comfortable stay.

Truly stylish hotel that creates a sophisticated atmosphere without being stuffy. Great breakfast, and a relaxed happy hour that allowed us to make friends with other guests. Walking distance to everything, very safe area.

A hotel is only as good as the staff and I must say, the Bellmen were amazing! Especially Jamil! He was very sweet and brought us things to make us more comfortable even without asking. Our selected room came with use of the lounge which included nibbles and cocktails which made the price well worth it for us! I cannot wait to come back and stay again.

The services of staff is excellent, but the conditions of hotel is very old, the floor you step on make terrible noise, only one chair to sit on. After you took a shower, water is everywhere on the floor.

great location and hotel very chic