Rafaela Hotel Heidelberg

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Staff was wonderful, excellent communication, very helpful. Room was spotless. Everything worked great. View from the room was wonderful. Location was wonderful. Wish I had more time to explore the immediate area. Will definitely stay there again

Beautiful hotel “across the river” but near The Philosopher’s Way. Vibrant, but safe neighborhood. I’d stay here again in a heartbeat. The staff are very kind and helpful.

This is a very well maintained, modest hotel in a lovely part of town. The staff is very friendly and accommodating but note that the reception desk closes between 10:30p and 6:30a. The hotel is small and not spectacular but for a simple, straightforward stay in Heidelberg on a charming square (with a farmers market some mornings) it’s really exceptional.

Hotel was lovely and clean. Staff and service were excellent, very friendly. Nice part of town and breakfast was lovely. Would stay here again

The staff in the hotel are very friendly and caring. This is the best hotel we had stayed in Germany.

Very nice staff. A little off the main attractions. Room was very clean.

Good location in the new town, close to the bridge to get to the old town, without the crowds of tourists. Looks out onto square with outdoor cafes. Staff friendly and helpful.

Nice stuff

We booked this hotel while traveling Germany; it was close to downtown. The hotel is nice, the area is nice and lots of options, and only a 20 min walk to the bridge. We ended up with the handicapped room. Growing up with a handicapped mother this was one of the best handicapped bathrooms I had ever seen.

Always quiet, clean and comfortable, with a good breakfast, friendly staff, and a convenient location.