Hotel Royal Orchid Bangalore

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It’s the flagship property of ROHL and fantastic location. Was given one of their upgraded and recently renovated room. Service was exceptional too.

When trying to call in room dining the phone in the room was not working. Had to call to send someone to repair it from my mobile after finding hotel number from google. Next day left early with DND light on. On my return in the evening I noticed my room cleaned. Don’t think the staff noticed the light. I left the DND on to avoid anyone coming in as my things were all open. After a long day while trying to take a nap there was heavy drilling noise for which I called reception 3 times and all 3 times I was told it has stopped but did not. Later I got a knock on the door again inspite the DND sign on and there stood a staff from reception with a man from maintenance who said that work stopped at 5.30 and where is the noise. It was about 6.30 and I told him it has been going on and off since and hour and you say the work has stopped. Anyway could not take their nonsense so checked out of the hotel and went to another Hotel.

Main Hotel areas are nice Restaurant is good Feedback for Improvement: - Rooms feel dated - *International travellers can't connect to Wifi easily (Indian Phone Number required) - Hotel doesn't allow Meals to be billed to Room, which is an easy improvement *it's not possible to connect to Wifi without Hotel IT manually adding your IP Address

Nice location. Need to work on cleanliness and overall property needs a renovation. Best location for Golfers having early tee off

Good location. Need to update the hotel as it looks old n worn out. Service is good n staff trying to keep it clean. Fixtures need upgrade

I’m very disappointed with my stay. The AC control, iron box and the TV does not work. The room was very warm, couldn’t cool it down. I gave my clothes for ironing and the person did not return till evening. Out of 5, I’ll give either 0.5 to 1 rating for this hotel. I’m surely not coming back.

The room allocated to us didn’t dnt have dryer working and the bed was queen size. Location wise good

Nothing was unique. Professionalism and Hospitality is missing

Friendly Staff and great food where we had dinner and breakfast. Air condition in the room is not impressive as we felt but sweaty even after lowering the temperature. Staff is trying hard to get rid of misquotes which is kind of working because of that you find the mosquito repellent smell everywhere which is bit uncomfortable. Over all it is ok to stay for a night and couple of days for food 😉

The hotels old but the staff is pretty efficient. Special shout to Sangeeta at the front desk.