Diamonds Lodge Ltd

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You telephone on arrival for instructions to park in a side street if there is space (first come first served), we got a bit lost trying to find the parking area and had to call a few times but got there in the end and luckily there was space. You telephone again when you get to the door of the property for the code to get in and staff talk you through where your room is, where your key card is and how to use the door locking/unlocking panel. Room was a bit tired but clean. Peeling paper on ceiling, mattress felt a bit springy and old, few marks on walls, TV had a line across the screen but was still watchable and had streaming apps enabled. Tea and coffee facilities with biscuits and easy refills from entrance hall. Bathroom small with a sloped shelf you couldn't put anything on as it slipped straight off! Shower itself was a good power shower, however bathroom furniture quite old and tired, marks on wall and shower tray discoloured. Overrall a good enough, cheap and clean place to stay. Don't expect luxury but its affordable and fine if you just want a place to crash.

For a budget property like this, expectations need to be pretty low. BUT, this is not too far from the city centre, and it’s a really good price for what you get. The room may be shabby and outdated but it is large, clean enough, the bed is very comfortable with nice and clean bedding. And lots of extras you don’t always find at this price - an ensuing bathroom (with bath), windows in both space, a room large enough to practice yoga, kettle and decent tea facilities, and a communal kitchen. Checking was easy even at 10pm (I was talked through the system by a lady on the end of the phone), and the whole experience was seamless. What’s more, it’s a very quiet location being set back from the road and I slept well here. I would recommend, and would stay again.

I was overall pleased either way my stay. I needed something cheap for one night and thus was functional and did the job. It was a bit weird walking through a kitchen to get to the room but not a problem. Good points were it was clean, well equipped fora budget room and pretty central, on the downside it could do with some tlc and parking is awful, however I found you could park free in the hospital multi-storey from 8pm-8am. I’d certainly stay again.

All in all, we had a pleasant stay. The property and ground floor twin room was clean and comfortable with all the basic facilities required. It's also a good location within around 15/20 minutes to the city centre and directly across from the hospital. The lady I spoke to on the phone on check in and to gain entry was friendly and helpful. This is mind, our last minute booked stay was very good value for money. My only suggestion to management would be to change the bed in the room above room 2 as the squeakiness which continued on and off for quite a long while in the room above caused some awkwardness and use of headphones for our mum and 12yo daughter stay.

Easy check in, suoer clean. The bed was confy. Does not happen often. Yes, there was an issue with the fan extractor which was annoying but is a minor thing. Will use again soon

Ok stay for family run buisiness

There was no one to meet us. They had not sent details for the codes needed even tho I had done the online check in. The several numbers on the emails and their door did not answer and therefore anxiety kicked in for both me and my partner. She then found a different number on their website. My partner talked to the woman, but then was put on hold for an exceed in amount of time making her wonder if the line had cut. It's not the way anyone wants to start a stay over. It ruined my birthday evening, as it left me upset!

Plug in shower was dirty

In short it's overpriced. Too small a room for any furniture at all so everything goes on the floor. The only hanging space is over the kettle ! Shower room is dirty rusty old and held together with silicon. The staircase is steep and narrow and would challenge a mountain climber. Lastly, you are threatened with being thrown out and fined if you have alcohol. Great apart from that . . .

Basic. Parking on the street.