Mayson Shanghai Zhongshan Park Serviced Apartment

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The location is very good. The room is dirty and lack of care

The hotel is in a fantastic area. Easy access to 3 metro (subway) lines, and lots of food options to choose from. This is an ideal spot to be able to go anywhere in Shanghai. The hotel itself is a little dated but overall functional. The bed was pretty hard, but that is a preference. I was disappointed with the actual functionality of the room. Cabinets couldn’t open correctly in the room and bathroom due to incorrect construction of the furniture. The sliding doors between the room and kitchen area were not functional—would not move. The window would not completely shut, but almost. The check-in/reception does not speak English. Make sure you are ready for that. I didn’t have too much issue since I have lived in Shanghai before, so was used to figuring things out. But others might not be, especially if they just flew in and are suffering from jet lag. There is NO gym even though the listing said there is. This was actually an issue for me since I booked this with the intention of using it. Internet speed was good. No issue with that.

It was very poor accommodation since using Hotels.Com! From the moment receptionist gave me wrong Wi-Fi details, to then come 17 floors up and down twice to get someone to help with Wi-Fi when I had a meeting I needed to prepare for! Then there was no heat, there was air con with remote all in Chinese. So first night froze to death having come from 32 degrees to 5 degrees! The heating should have been put on before client checks in to room! So again had to wait for someone to set up the heat in air con on second day, even he struggled to get it working for half an hour! There were insects in the bathroom around sink! I could not wait to check out!! The money paid for apartment it should have been much better!

Rooms full of bugs and falling apart, disgusting

Grotty room, bubblegum on walls, broken curtains off the curtain rings, dirty bathroom. Staff made a great effort to be helpful but couldn’t speak any English - had to use google translate to communicate! They did arrange a taxi which arrived on time and the location is close to the green train line which makes transport to the main tourist attractions easy.

the hotel is very near to two metro and bus stations in the middle of shanghai beside 3 malls and big hyper market

Room is not clean, furnitures are very old. Bathroom small & smell.

The hotel staff is not very helpful. It will be difficult for ppl with lots of luggage. There is no direct elevator but you need to take an outdoor escalator first for reaching 2F then exchange to elevator. The reception is in 1 of the flat of Skyscrapers. I have to asking around for the exact location. They dun have bellman can help with luggage when I required one when left the hotel. Then I saw bellman with luggage trolley right outside of the enterance. It's rather stressful and dangerous to bring my child running around with all the luggage to access this hotel. The facility is old. No cookingware is provided as some comments stated though there is hobs. Chair cusshion is completely sink. I can only see half head of my son when he sit there and eating. There is a hole on the door and only a tissue is inserted to block that door viewer peep hole. Room is left messy though towls will be changed. Guest better do the own bed everyday for a neat looking room for this kind of self catered hotel. There is no bottle water provided. No slippers but some old plastic ones. The deposit is not been refunded though they promise it will be refunded. Be careful using the method of 'Wechat' to pay deposit. The merchant does not response for refund. Overall, it kept ppl stress and worrying quite a lot during stay and that's not comfortable. The most shocking experience is unable to reach anybody when check out. No signal of my phone to call the receptionist when in hurry to airport.

We were looking for a place with a good location and we found it with this place. We wanted a place to sleep and take a shower and that is what we got, perfect. My family of four had no problem with the hotel, other than slow internet, it is China.

Well... title says everything ... I`ve done many trips on many kind of bugets, including hostels, and let me tell you this is the worse experience ever.... Lobby (if you can call it a lobby) is a small room located in the 13Th floor... Front desk DO NOT SPEAK ENGLISH... they force you to place a 200 deposit ONLY IN CASH!!! once they do that give you a super small room with the water heather inside the bathroom, blankets looking like they have been used forever... My window was open and it was broke by the lock, so no way to close it. It was a 5* celsius night (very cold and windy)... Internet was not working and guess what...! my tv (older than me) did not work too. Only good thing i can say is that is next to a shopping mall and infant of a metro station. Just that.